Manufacturing Automation Business Analyst; MES

Manufacturing Automation Business Analyst (MES)

Join the Manufacturing Automation Business Analyst (MES) role at Marmon Food service Technologies
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Marmon Food service Technologies, Inc. As a part of the global industrial organization Marmon Holdings—backed by Berkshire Hathaway—you’ll be doing meaningful work, leading at every level, and contributing to a better world. We’re committed to making a positive impact, providing diverse learning and working opportunities, and fostering a culture where everyone is empowered to be their best.

About the Job
Though you may not know us by name, you’ve most likely enjoyed meals and refreshments supported by our industry‑leading brand portfolio. For decades, we’ve designed and manufactured food service equipment for some of the world’s biggest, most recognized consumer brands. We are driven to innovate with a clear purpose: to revolutionize the future of food service. We are looking for an individual who possesses an extensive understanding of manufacturing and modern manufacturing execution system (MES) software & support the transformation of manufacturing operations using data and automation.

The MES Business Analyst acts as a liaison with cross‑functional business teams and works with all levels of management to improve knowledge base, map requirements, design, develop, train, and deploy common business process solutions within project scope and timelines.

What You’ll Do

• Participate in implementation efforts to include process mapping, configuration, troubleshooting, testing, training key users, preparing training material, developing knowledge base articles & work instructions, go‑live activities, post‑go‑live activities, and providing project manager with status and potential risks.
• Assist end users with day‑to‑day problem solving (help desk activities).
• Maintain awareness of future software enhancements and applicability.
• Work with business users/cross‑functional teams/developers/testers to design, develop new solutions and custom reports within the LN ERP & MES environments.
• Work proactively to improve current processes and drive down user support issues.
• Knowledge sharing with peers & training team members to strengthen support team.
• Travel 25% — 50%, domestically and/or internationally as needed.
• Perform other duties as assigned by the reporting manager.

Skills/Experience We’re Looking For

• BS Degree in Computer Science, Business or equivalent education;
  High School diploma or equivalent with 8+ years of relevant system experience.
• 5+ years’ experience in software implementation and/or functional manufacturing utilizing modern ERP/MES system.
• Expertise in designing and implementing MES systems tailored to complex manufacturing operations; minimum of 5 implementations.
• Knowledge of INFOR MES & INFOR LN is a plus.
• Strong understanding of manufacturing, engineering & quality control processes.
• Ability to coordinate, communicate and interact with various stakeholders.
• Deploy solutions and customizations to test/production environments.
• Interview key users for custom end user reports.
• Prepare functional specifications and test output.
• Troubleshooting and ‘Help Desk’ experience to provide user support.
• Tutoring and training skills.
• Develop rapport with key users, end users and management.
• MS Office Suite proficiency.
• Work experience in a manufacturing environment.
• Organized and efficient in completing tasks with a sense of urgency.
• Be naturally curious and result‑oriented, able to find solutions to problems.
• Able to work with cross‑functional team to bridge the gap between business/operations and technology.
• Exceptional verbal and written communication skills.

Benefits
We support your well‑being with comprehensive and easy‑to‑use benefits you’ll be eligible to enroll in on your first day of employment. Highlights include:

• Medical, Dental, Vision, and Prescription Drug insurance plans.
• Access to a Health Advocate who is an expert in Marmon’s health plan.
• Tax‑advantaged spending accounts for health and dependent care expenses.
• Wellness programs and resources including Telehealth, Mental Health, Fitness, and Family Planning.
• Generous paid time off for personal use, holidays, and parental…