Alarm Service Technician

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Alarm Service Technician role involves installation, service, troubleshooting, and system testing of fire alarm systems in residential, commercial, and industrial buildings. The technician will lead teams, manage schedules, ensure compliance with NFPA codes, and maintain equipment and documentation.

• Install, service, and troubleshoot fire alarm systems and related equipment.
• Lead and delegate tasks to meet project deadlines and budget requirements.
• Complete, process, and submit required paperwork, electronic or paperless, to office and corporate management systems.
• Ensure equipment installation complies with manufacturer’s requirements.
• Coordinate testing and certify completion of fire alarm systems.
• Instruct and train helpers, apprentices, and other personnel in service and installation processes.
• Coordinate daily work schedules and direct employee productivity.
• Maintain inventory on service vehicle.
• Submit accurate timesheets and support transition to electronic timesheets.
• Perform all other duties assigned.

• Believe in, live, and support the company’s mission, core values, and business plan daily.
• Prioritize safety and comply with all safety initiatives.
• Submit JSAs, toolbox talks, audit forms, incident and accident reports on time.
• Accountably maintain safe driving and vehicle care.
• Support Stop Work Authority, adherence to SOPs, and inventory management.
• Keep jobsites clean, organized, and safe.
• Ensure timely job completion, attendance, and effective communication with supervisors and customers.
• Maintain quality control to reduce warranty work and return trips.
• Respond to customer satisfaction surveys and pursue improvement opportunities.
• Participate actively in required team meetings.
• Be willing to work overtime, out of town, or on‑call as needed.

• Knowledge of fire alarm systems and installation requirements.
• Basic ability to read fire alarm blueprints.
• Understanding of NFPA 72 and related codes and standards.
• Forklift and scissor lift certification (preferred).
• FAL (
  
  Functional Area
  
  Level) certification required.

• Minimum 5 years of experience in fire alarm installation or related field.

• Ability to take direction from upper management.
• Accurate completion and maintenance of all paperwork.
• Maintain vehicle and tools per company policy.
• Valid state driver’s license and good driving record.
• Self‑motivated, ambitious, interactive, communicative, detail‑oriented, and organized.
• Knowledge of NFPA 72 rules and codes.
• Professional communication with trades, customers, project managers, and officials.
• Demonstrate positive teamwork, leadership, and mentoring.
• Maintain a clean and safe work environment and comply with safety handbook.
• Complete projects in a timely manner while delivering high quality work and customer satisfaction.

Seniority Level: Mid‑Senior level

Employment Type:

Full‑time
Job Function:
Information Technology
Industry: Construction

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