Dispatcher, Transportation

Position Summary

Arepet Express, LLC provides transportation of sand for the oil field, a 24/7 service. The Dispatcher role is split into two 12-hour shifts, with 4 days on and 4 days off – night shift 5am to 5pm.

• Contacts drivers to dispatch and deploy staff and vehicles based on order received.
• Schedule loads while utilizing and maximizing driver hours and loaded miles.
• Prioritize orders according to urgency and importance; utilizing resources effectively to meet the priorities.
• Must be able to anticipate change and/or problems and reallocate resources efficiently.
• Manage and adjust forecasted loads based on customer needs.
• Must be able to confidently make good decisions under time constraints and take accountability for those decisions.
• Use effective listening skills to gather information and/or to identify potential problems. Escalate information when necessary to management.
• Manage and track driver logs, tickets and other documents.
• Monitor the route and status of field units to coordinate and prioritize driver schedule.
• Provide Drivers with information about orders, traffic, obstacles and requirements.
• Enter data in computer system and maintain logs and records of calls, activities and other information.

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent time management, organizational and problem‑solving skills with the ability to multi‑task and work in a deadline‑driven environment.
• Must be self‑motivated with strong attention to detail and high level of accountability.
• Basic understanding of clerical procedures and systems such as record‑keeping and filing.
• Ability to work independently.
• Oil field experience preferred.
• Bilingual (Spanish) required.
• Knowledge of McLeod software preferred.

• High School diploma, General Education degree (GED), or equivalent.
• Six months of experience in the transportation/trucking industry preferred.

• Prolonged periods sitting at a desk and working on a computer, and telephone.
• Must be able to lift up to 15 pounds at times.
• Must be available to work weekends.
• Must be available to work day and night shifts.