Treatment Plan Coordinator

Treatment Plan Coordinator at North American Dental Group (NADG)

Open Up to a Whole New Dental Experience. Imagine working in a place that delivers best‑in‑class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with the North American Dental Group which provides us with the necessary support to fulfill our purpose of ensuring excellent patient care.

Schedule:

Monday, Tuesday, Wednesday 8:00 am – 6:00 pm;
Friday 8:00 am – 4:00 pm.

Treatment Plan Coordinator is responsible for greeting and scheduling patients, collecting co‑payments, presenting treatment plans, working to ensure schedules meet production goals, and developing reports on production goals. The Treatment Plan Coordinator serves as an advocate and educator in creating treatment plans for dental care.

• Answer incoming calls using proper telephone etiquette and respond to telephone inquiries from potential patients.
• Assist the patient in prioritizing the treatment and establishing a plan for scheduling and payment for dental services.
• Case presentation and acceptance, including chair‑side treatment planning.
• Friendly, professional, organized, work with a sense of urgency, and able to manage multiple tasks throughout the day.
• Conduct treatment plan consultations with new and existing patients to address patient concerns and answer questions regarding dental treatment plans.
• Schedule, reschedule, and confirm new patient appointments, promote flexibility and care regarding appointment opportunities to patients seeking care, and work to maintain full schedules and office schedule flow.

• 1 year dental experience.
• Excel in multi‑tasking and time management.
• Must possess outgoing, friendly, and professional personality with excellent customer service and organizational skills.
• Experience in dental or medical field with scheduling and verifying insurance preferred.
• Strong computer skills, knowledge of Microsoft Office products, dental software, and ability to learn new programs.

• Competitive paid time off for full‑time and part‑time team members which increases as you grow in your career with us.
• Comprehensive benefits package, including 401k.
• Constant opportunities for career growth and continuing education.
• An exciting atmosphere that allows for freedom and individuality, enabling our team to always strive to do the best for our patients.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Health Care Provider

Industry: Medical Practices

We are seeking a candidate who will join our team and help us pioneer a new culture of dentistry. For more information, please apply.