Claims Adjuster - McDonough, GA

Benefits

• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off

Alfa Insurance® is an A‑rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa® is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.

Working as a Claims Adjuster for Alfa Insurance® offers a remarkable opportunity that extends beyond the mere tasks of handling property and casualty clams. It entails joining a revered company built on principles of faith, family, community, and unwavering integrity. By becoming a member of the Alfa family, you can uncover your true purpose and actively contribute to enhancing the lives of our valued policyholders and making a positive impact in your community.

Do you have a keen eye for details, have excellent time management skills and thrive in a fast‑paced working environment? Do you enjoy working with a team of professionals who are committed to customer service excellence? If you answered yes, then you might be the perfect fit for this position at Alfa Insurance. As a Claims Adjuster I, you will be responsible for handling all assigned company property and casualty and/or subrogation claims in an efficient and accurate manner.

• Accomplishes goals and standards in severity and risk evaluations. Meets departmental standards for BI, PD, Collision and Overall severities. Maintains departmental standards for Cotters and Risk Review Recommendations.
• Assure proper collection of all recoverables. Maintain departmental standards for Collision Subrogation collections, Subrogation Loan set‑ups and set‑up Collect percentages. Meet departmental standard for storage and movement of Automobile Salvage. Assure control of claimants and insured to avoid lawsuits.
• Maintain departmental standards in litigation management. Monitor and maintain acceptable standards for # of Liability suits and All suits. Investigate lawsuits adequately.
• Contribute to the financial planning of the company by adequate reserves and control of expenses. Maintain adequate reserves on open claims. Assure that claims financials are properly reported and reserved within set time frames.
• Assure prompt and efficient handling of claims. Maintain departmental standards on claims closing % with an error rate of less than 2%. Maintain the company standard of professional claims handling providing fast, fair claims service with a minimum of customer complaints. Continue to broaden skill set with continuing education.

• 4‑year bachelor’s degree
• In lieu of degree, must have 2 years as an Adjuster — OR — 3 years in automobile repair, home and/or commercial construction, law, law enforcement, auto and/or property estimating
• Valid driver's license and satisfactory driving record

• Opportunity for annual performance bonus
• Discounts on your auto insurance (underwriting approval required)
• Benefits include:
  Health, dental, supplemental cancer, vision insurance and 401(k) plan
• Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
• Short‑term and long‑term disability
• Flexible Healthcare and Childcare spending accounts for tax savings
• Opportunities for advancement
• Continuous training and support throughout your career with Alfa
• College tuition discounts at various colleges in Alabama