Veterinary Receptionist

Company Description

At McDonough Animal Hospital, we are dedicated to the well-being of animals and the community we serve. We pledge to serve our clients and advocate for their beloved pets with compassion and respect, while upholding the highest standards of integrity. Through education and transparent communication, we empower pet owners to make informed decisions about their pets' health and well-being in an empathetic manner.

Together, we strive to create a community where every animal receives the care and compassion they deserve.

We are a busy 3-doctor practice that sees dogs, cats and pocket pets. We are open Monday through Friday only, and closed on major holidays.

Our ideal candidate will possess an upbeat, friendly, and dedicated personality! Multi-tasking and having literacy with computers (basic scanning and attaching files, using Word, emailing, and faxing) is a necessity, as our hospital is paperless. The candidate should be able to lift up to 30 pounds unassisted, be comfortable with incoming and outgoing phone calls, understand the value of list making and organization, and make our clients feel like they're number
1. Duties include answering phone calls, making outbound calls, checking patients in and out, escorting clients to their exam rooms, cleaning the exam rooms, making sure the lobby is free of mess, keeping up with texts, emails, and pet records, and using critical thinking and common sense skills to create a schedule for our doctors. This position can be physically demanding, as the candidate will be bending, stooping, standing, twisting, and reaching most of the day.

The candidate may also be handling dogs and cats of different sizes and training levels, as well as assisting with some duties in the treatment area and kennels if the need presents itself. Bilingual (Spanish) is a plus!

• Answer phone calls
• Make outbound calls
• Check patients in and out
• Escort clients to exam rooms
• Clean exam rooms
• Keep lobby free of mess
• Keep up with texts, emails, and pet records
• Create schedule for doctors using critical thinking and common sense
• Assist in treatment area and kennels as needed

• Monday 9am-6pm>
• Tuesday 8:30am-5pm
• Wednesday 9am-8pm
• Thursday OFF
• Friday 7:45am-6pm

• An upbeat and friendly personality with the ability to make small talk with anyone around you.
• Proficiency with Avimark PMS is preferred.
• Knowledge of online pharmacies - including Chewy, Vets First Choice, and 1-800 Pet Meds.
• Understanding of basic pet vaccine protocols.
• Excellent written and oral communication skills.

Pay Range:
Starting at $14/hour

We offer:

• Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Holiday Pay
• * Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

* Note – some benefits may only be available to or vary slightly for full‑time employment status vs part‑time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit