Receptionist, Administrative​/Clerical

Pay range

$11.00/hr – $27.00/hr

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We emphasize a high‑performing, connected culture where everyone feels they belong. We are committed to continuous improvement through Block Next, a multi‑year roadmap focused on innovation, client experience, and sustainable growth.

Helping others is what we do best. You will have the opportunity to see the impact of your work firsthand as you inspire people to make confident, informed decisions about their lives, careers, and finances.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).
• Experience working in a fast‑paced environment.
• Customer service background.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency, including Microsoft Office.

We invest in our people’s well‑being with benefits such as an Employee Assistance Program, a wellbeing program (Better You), and support for neurodiversity and caregiving. Additional benefits include medical coverage, a 401(k) plan, an Employee Stock Purchase Plan, and various discounts.

The pay range is listed above. Local minimum wage laws apply. Pay decisions consider job‑related factors such as experience, education, skill, performance, and geographic location.