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Customer service representative
Job in
McHenry, McHenry County, Illinois, 60050, USA
Listed on 2025-12-20
Listing for:
Transdev
Full Time
position Listed on 2025-12-20
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Provide exceptional customer service by assisting passengers with inquiries and resolving issues;
Coordinate daily transportation schedules to ensure timely service;
Manage communication between drivers and dispatch to optimize route efficiency;
Handle customer complaints and feedback;
Maintain accurate records of service requests and resolutions;
Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
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