Bed Planner RN-Casual Rotating Shifts

Job Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach sets us apart as a leader in the healthcare industry. As an integral part of our team, you will join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits to take care of our employees.

Schedule: Covering days and nights, 6am‑6:30pm, 6pm‑6:30am.

• Determines the most appropriate level of care and ensures a smooth admission experience for patients by coordinating clinical needs with operational processes and insurance benefits.
• Chart review is used to assess for appropriate level of care.
• Assigns patients to the appropriate units based on clinical assessment while balancing the resources of the organization.
• Coordinates with unit charge nurse for bed placement.
• Collaborates with nursing operations leader for throughput issues.
• Serves as an access point resource for physicians, staff, and patients.
• Responds to and assigns all bed request and transfer orders in the electronic medical record.
• Documents unusual occurrences and patient relations issues; makes appropriate referrals to risk management, infection control and quality departments.
• Utilizes appropriate downtime procedures for bed placement when applicable.
• Assists with data collection and reporting for throughput and bed placement.
• Performs chart audits as requested by manager/director.
• Demonstrates I‑CARE values (Integrity, Compassion, Accountability, Respect and Excellence) in daily work and interactions.
• Presents a friendly, approachable, professional demeanor and appearance.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co‑workers within and across departments; communicates effectively, respects diverse opinions, acknowledges contributions.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to continuous improvement opportunities and processes.
• Participates in efforts to reduce costs, streamline work processes, and improve services.
• Collaborates with admitting physician to determine the most appropriate site of care for services and alternate levels of care available.
• Coordinates appropriate bed placement for patients with Patient Care Services, collaborating on location, staffing, etc.
• Utilizes all available tools and resources to obtain a complete picture of the patient’s clinical assessment; notifies physicians and staff of concerns or variations.
• Communicates in a non‑threatening way that conveys caring and respect for patients, families and co‑workers.
• Provides a complete and accurate hand‑off to the on‑coming shift, minimizing miscommunication errors; completes admission forms and paperwork thoroughly.
• Assists in easy access to incoming patients by arranging transportation when necessary, coordinating services, and notifying points of entry of patient’s impending arrival.
• Coordinates admission with registration staff to obtain accurate patient demographics as indicated.
• Refers appropriate cases to patient financial services, risk, peer review, infection control and patient relations.
• Coordinates patient activity and flow or movement between levels of care; identifies throughput barriers and informs upper management of anticipated delays.
• Consults with MD to discuss clinical and appropriate level of care when needed.
• Participates in process improvement activities, identifying opportunities.
• Demonstrates an interest in personal growth and development beyond routine educational sessions.
• Embraces new and current co‑workers, contributing to their growth and development.
• Contributes to teamwork and cohesiveness of the department and across departments.
• Seeks opportunities to network with peers for ongoing learning and best‑practice sharing.

• Registered Nursing license issued by the State of Illinois.
• Bachelor of…