Field Tech III

Who We Are

Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 20 U.S. states and 2 Canadian provinces.

• Compensation
  : $23.79 - $29.00
• Paid Time Off
  :
  Starting at 3 weeks annually along with 11 company-paid holidays
• Health and Wellness Benefits
  :
  The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well.
• 401(k) Program with Matching Contribution
  :
  We offer a 100% match on contributions up to 4% of your salary, plus an additional 3% employer contribution.
• Grow With Us
  :
  Professional development opportunities through training, professional certifications, and education allowance
• Additional Benefits
  :
  Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.
• Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.

The Nexus Water Group team has an opportunity for a Field Tech III
. Responsible for maintaining and cleaning water/wastewater systems; identifying water meter equipment problems; and performing water meter and/or system maintenance activities.

This position will travel between service areas near McHenry, IL
. Schedule is Monday through Friday. After-hour and weekend on-call support may be required

• Perform manual labor such as installing, repairing, maintaining water/sewer lines and force mains.
• Maintain and tests water meters; performs new meter installation.
• Conduct a variety of tasks related to water and sewer infrastructure maintenance and rehabilitation.
• Install, repair and replace underground water and wastewater mains and service laterals, using basic plumbing tools, tapping machine, pipe cutters, reamer, pipe wrenches and assorted pneumatic and hydraulic tools.
• Inspect area for cross connection violations and other unsafe conditions.
• Maintain accurate and up-to-date records.
• Document customer interaction and Field Activities in CC&B.
• Act as liaison between the customers and customer service personnel for problem/complaint resolution.
• Respond to customer inquiries regarding meter reading schedule, billing, how meters are read and other customer service related matters.
• Provide on-site customer communication.
• Assist with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems.
• Constant, independent travel daily between worksites on Company time.
• Must work On-Call in rotation as scheduled; responds to emergency situations as required.

• May assist AM with overseeing the daily tasks of other field technicians.
• May assist with repairs of water/wastewater treatment plant equipment.
• May walk 5 – 10 miles per day over established route, reading between 200 and 1200 meters per day and records volume used by residential and commercial customers.
• Determine consistency of meter readings; reports unusual cases of water usage to supervisor.
• Inspect meters and connections for defects, damage and unauthorized connections; ensures meters are registering properly. Indicate irregularities on forms for necessary action by servicing department.
• Turn off service for nonpayment of charges in vacant premises, or on for new occupants.
• Assist with ordering parts and job costing.
• Prepares a variety of operational reports related to water meter reading activities as well as collection and distribution systems.
• Assist with the installation and disconnection of water meters and sewer services.
• May perform routine tasks related to the operation of water/wastewater treatment facilities while learning the treatment process and plant equipment.
• May assist in maintaining plant compliance with Federal, state and local regulatory requirements.
• Perform other related duties as assigned.

• Requires at least 2 years of mechanical work experience

• High school Diploma or GED
• Must maintain a valid driver's license.

• Water meter reading…