McKinney Deductions and Returns Specialist

McKinney Deductions and Returns Specialist

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Prysmian is the world’s leading manufacturer of wire and cable. Our North American footprint expanded in 2024 with the acquisition of McKinney, Texas‑based Encore Wire. With nearly 9,000 dedicated team members in North America and 33,000 worldwide, we manufacture thousands of miles of underground and underwater cables for power transmission and distribution, medium and low voltage cables for construction and infrastructure, and a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for telecommunications.

Everyone at Prysmian has the potential to make their mark; wherever you are based, you are part of a company committed to excellence and transformation.

• Manage a specified territory categorized by Encore Independent Sales Representatives
• Resolve pricing claims/deductions by validating customer debit memos against system support while working directly with customers and Encore Reps
• Work with QC, Shipping and Sales on claims and, when necessary, schedule pick‑up of requested return material
• Issue credit or debit memos within 24–48 hours of receipt of goods
• Support adjustments with proper validation and support
• Manage freight claim by providing raw material scrap values and reclaimed materials while tracking funds received
• Process and track commission deductions as needed
• Run reports and manage unresolved chargebacks/deductions
• Collect unearned discounts when necessary
• Provide support to other team members who are absent

• Extremely organized
• Excellent time‑management skills
• Team player who works well with others and offers assistance without management direction
• Excel proficient
• Excellent communication skills; telephone preferred over email
• Thorough documentation skills (leaving notes for deductions for others to see if needed)
• Punctual with great attendance; can self‑manage work hours based on workload (department hours 7:45 A to 5 P)
• Preferred bachelor’s degree or a minimum of five years of experience

Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills and abilities. We strongly believe that diversity brings significant value to all levels, increasing our market opportunities and maximizing value for customers and stakeholders. Our Diversity, Equity and Inclusion policy is part of our Social Ambition 2030 and a strategic pillar of our culture. All managers and HR personnel are responsible for ensuring our recruiting process respects DE&I policies and mitigates unconscious bias.

All individuals will be considered for employment without regard to race, ethnicity, religion, nationality, citizenship status, socio‑economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service, pregnancy, parental leave, medical conditions or any other protected characteristic. Prysmian will endeavor to make reasonable accommodations for qualified applicants with disabilities unless an undue hardship results. Visit our DE&I page to learn more about our commitments.

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References:

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• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: Manufacturing

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