Clinical Intake Sales Specialist

Care Navigator / Clinical Intake Sales Specialist

Onsite | McKinney, TX

$18/hour base pay + Weekly Commissions
$45,000–$60,000+

Next STEPS Worldwide is a rapidly growing, mission‑driven outpatient healthcare organization providing psychological, therapeutic, and nutrition services for all populations across the lifespan — from infants as young as 3–4 months to our platinum (geriatric) years.

With 30+ locations across Texas
, our multidisciplinary model delivers truly individualized, whole‑person care.

We are seeking a Care Navigator / Clinical Intake Sales Specialist (Spanish Speaking) to join our onsite intake team in McKinney, TX.

As a Care Navigator at Next STEPS Worldwide, you will guide infants, children, adolescents, adults, and geriatric clients toward the right care through a consultative, sales‑driven intake process.

You will play a vital role in ensuring all clients receive compassionate, high‑quality care. Your voice will help families and individuals feel understood, supported, and confident as they take their first step toward healing.

This is not a traditional call center role.
This is a relationship‑based, consultative, sales‑driven phone position where you guide clients to the right care at the right time.

• $18/hour base pay
• Weekly commissions
• Annual earning potential: $48,000–$60,000+
• Monthly performance opportunities
• Paid Holidays
• Paid PTO & Vacation
• No weekends
• 401(k) with company match
• Medical, Dental, Vision, Life Insurance
• Wellness benefits
• Clear leadership growth paths

• Onsite professional team setting (not a call center)
• Advanced scheduling and intake technology
• Supportive, high‑energy team culture

• Serve as the first point of contact for individuals, parents, caregivers, and families.
• Conduct detailed, individualized phone assessments.
• Educate clients on psychological, therapy, and nutrition services.
• Use consultative sales skills to convert inquiries into scheduled intakes.
• Match clients with the best‑fit provider and service.
• Meet exceed weekly and monthly conversion goals.
• Document interactions accurately in CRM/EMR systems.

• Sales‑driven with a heart for service
• Confident and compassionate on the phone
• Goal‑oriented and motivated by performance
• Organized and detail‑focused
• Comfortable working with all age populations
• Professional, emotionally intelligent, and persuasive

• 1+ year sales, intake, healthcare, or phone‑based experience preferred
• Strong communication skills
• HIPAA knowledge preferred
• CRM/EMR experience a plus

• Monday–Friday
• No weekends

This role offers advancement into:

• Lead Care Navigator
• Trainer
• Team Lead
• Intake Management

Onsite in McKinney, TX 75070
Must commute or relocate prior to start.