Director, Enterprise GTM and Business Systems

Director, Enterprise GTM and Business Systems

McKinney, Texas, United States

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

As the Director, Enterprise GTM and Business Systems, you will be the senior owner of the organization’s commercial and enterprise systems ecosystem. This role reports to the VP, Revenue Operations and partners closely with Sales, Marketing, Customer Success, Finance, Legal, IT, and Product.

Phase one of this role focuses on a Salesforce‑led GTM transformation. The priority is rebuilding the CRM foundation, implementing CPQ, strengthening data governance, and delivering reliable integrations across the revenue stack. Over time, the scope expands to include enterprise platforms across Finance, Legal, Service, and Marketing, with accountability for an integrated and scalable systems architecture.

This is a hands‑on leadership role. The leader sets the roadmap, designs the architecture, and leads a small team and partners to deliver systems that support how the company sells, quotes, contracts, bills, serves customers, and reports performance.

Success in this role will be measured by a successful Salesforce and CPQ transformation supported by clean, governed, and trusted enterprise data; stable and reliable integrations across enterprise platforms; high adoption by Sales, Marketing, and Customer Success; reduced manual effort and system rework; and a predictable delivery cadence aligned with revenue priorities.

• Own the enterprise GTM and business systems strategy and roadmap
• Define the target architecture across Salesforce, CPQ, ERP, CLM, Service, marketing automation, and analytics platforms
• Align systems strategy to commercial priorities and company growth plans
• Lead platform rationalization to reduce overlap, cost, and technical debt

• Serve as the senior Salesforce owner for all commercial teams
• Lead solution design for complex requirements, including automation, data model design, and advanced workflows
• Set standards for configuration, development, testing, and deployment
• Maintain a disciplined backlog, sprint plan, and release cadence aligned to revenue priorities

• Lead the technical design and implementation of CPQ
• Partner with Deal Desk on pricing logic, discount structures, approval workflows, and commercial guardrails
• Ensure clean integration between CPQ, Salesforce, CLM, and financial systems
• Own CPQ performance, enhancements, and ongoing system health

• Own integration architecture across CRM, ERP, CLM, Service, marketing automation, Gong, and other enterprise platforms
• Partner with Finance and IT to support secure, reliable data flows for orders, contracts, billing, renewals, and revenue reporting
• Define and enforce integration standards and patterns across the enterprise
• Reduce manual work through automation and well‑designed system connections

• Own master data management for customer, revenue, product, and contract data
• Define data ownership, validation rules, lifecycle controls, and naming standards
• Build processes that ensure accurate, controlled, and auditable data across CRM and connected enterprise systems
• Partner with Marketing Ops, Finance, and CS Ops to maintain a single source of…