Cleared Desktop Support in McKinney, TX

5 days ago Be among the first 25 applicants

Are you looking to take the next step in your IT career? Let's chat and see if we are a good match!

Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in McKinney, TX. In this role you will provide support for workstation operations and customer satisfaction.

• Provide Workstation Software Break & Fix support
• Perform IMAC – PC Install, Moves, Adds and Changes
• Image Loads and Asset Recovery
• Asset tagging and Printer Support
• Client Center (Tech Bar) Support
• Update IT Service Management records
• Other client support duties as needed

• Minimum 5 years of experience in Desktop Support
• Knowledge of PC Imaging
• Experience with change management and incident management
• Experience with tools such as Service Now, Bomgar, Lap Link and Secure Disk Wipe

• Certified Dell Technician
• Expertise in Inventory Control

• Must be within driving distance of McKinney, TX and willing to work onsite
• Must possess an active U.S. Government Secret Security Clearance or above
• Must be a U.S. citizen
• Must be able to lift up to 40 lbs, stand and walk for extended periods, and navigate stairs/ramps and confined spaces
• Must comply with required drug testing

• Excellent communication in writing and speaking
• Ability to work independently and value teamwork
• Strong problem‑solving skills
• Desire for regular performance appraisals and career advancement
• Commitment to a community of virtue‑centered coworkers and clients

As part of VSO, you will be part of a virtue‑centered team that values work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.

For more information, visit  Salary: $20.00/hr – $26.00/hr.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Information Technology
• Industries: IT Services and IT Consulting