Customer Service Sales Order Processor

Experience what being part of the Globe Life family feels like. Be inspired by your leaders, encouraged, and cheered on by your teammates to excel and be supported in your career while working with us. We offer a competitive salary with a great benefits package, including 401(K) match, medical, dental, and vision health plans, short – term and long-term disability, paid time off, tuition reimbursement and other career development opportunities.

Reporting to the IT Quality Assurance Test Manager, this position has the potential to be assigned to one or more high-priority, enterprise-level development projects for web-based, mobile and/or client/server applications used by internal customers and/or the company’s field agent workforce.

The primary goal of the Test Automation Architect will be to help create and govern a dynamic test automation framework/accelerator to accommodate a variety of smoke and regression testing suites of automated test scripts across our critical Customer-facing and Business-facing applications. This role will require someone with the experience to help drive and champion test automation processes throughout our team and throughout the organization.

We are looking for someone who has a strong technical capacity to develop these test scripts and enable team members to automate tests with the strategic vision needed to drive processes and advocate for automated testing.

• Oversee and/or participate in the planning, development and implementation of 1+ test automation efforts.
• Evaluate systems and/or applications and organizational tools to determine candidates for test automation.
• Design test automation framework(s) using organizational tool(s) to accommodate web-based, client-server, REST/SOAP services, mobile and ETL automation features.
• Design functional, non-functional and performance automation frameworks to accomplish on-demand and scheduled testing through Continuous Integration/Continuous Development/Continuous Testing (CI/CD/CT) practices and procedures.
• Implement multiple script sets for applications in a variety of environments.
• Design and manage test data creation and maintenance procedures through test automation using a variety of data methods.
• Integrate reporting methods with test management tools utilizing the framework/accelerator.
• Dashboard design, construction and instrumenting it through the test automation and / or dev pipeline in the form of a freestyle project for both functional, non-functional and performance automation testing.
• Identify continuous opportunities for improvement around the framework & accelerator design/implementation.
• Nice to have: Architect framework components for performance tests using Continuous Integration/Continuous Development/Continuous Testing (CI/CD/CT) practices and procedures.

• Evaluate and incorporate current industry standards and trends into framework design/development in accordance with industry best practices.
• Engages with QA testing peers, as well as, other organizational stakeholders to understand test automation framework/accelerator goals and requirements.
• Lead technical discussions with senior management regarding critical technology decisions and business case justification while showing proof of value metrics.
• Participate in requirements reviews and test planning meetings.
• Demonstrate high test case coverage and reusability through industry standard best practices.
• Demonstrate high test case automation coverage by running an active test case candidate review program.
• Conduct and/or oversee peer reviews for adherence to test automation standards and best practices.
• Assist in determining code health across…