Operations Supervisor

What We Do

We are a Texas‑based waste solutions provider servicing residential, commercial and municipal trash and recycling needs. Since 2017, Frontier Waste Solutions has continued to grow and expand its footprint in Texas. We pride ourselves on providing exceptional customer service, starting with our hardworking Operations team and moving to our Corporate Leadership. Our mission is to be the best waste solutions company in Texas.

POSITION SUMMARY
Supervise routes and staff performance on a daily basis for multiple lines of business related to Residential, Commercial, and Roll‑Off.

• Supervise, organize, and schedule drivers/helpers to complete collection routes
• Resolve residential, commercial, and municipal complaints or issues in relation to service agreements
• Analyze data and metrics for route performance and operation efficiency
• Manage staff, including hiring, onboarding, training, coaching, performance management; develop supervisory goals and objectives; and effectively resolve safety issues and claims
• Plan and implement the operational procedures for the receiving and disposing of waste
• Coordinate daily operational needs with Maintenance team
• Monitor driver and labor time and attendance
• Promote and monitor safety in the workplace and investigate workplace incidents and safety/equipment concerns until resolved
• Partner with functional groups to resolve employee relations issues
• Ensure drivers comply with DOT regulations
• Audit documentation related to route operations
• Manage relationships with all outside contractors and staffing agencies
• Conduct safety meetings or additional training as needed
• Ability to run routes if needed
• Perform other job‑related duties as assigned or apparent

• 2+ years of supervisory experience in transportation and/or logistics services
• Familiarity with the waste industry highly preferred
• Knowledge of DOT requirements for commercial vehicles
• Strong record of promoting safety and investigating incidents in the workplace
• Ability to lead, motivate, and coach a large staff
• Demonstrated problem‑solving, analytical, critical thinking and decision‑making skills
• Ability to collaborate and work with others