Senior Manager - Branch-TX

Senior Branch Manager (Full-time)

As a not-for-profit community institution, InTouch Credit Union operates branches across Texas, Nevada, and Michigan, proudly serving over 86,000 members in the United States and in more than 20 countries worldwide for over five decades. We are currently seeking a full-time Senior Branch Manager to join our dynamic Branch Operations team.

• Salary: $72,200 - $76,000 annually.
• Eligible for the ITCU Exempt Employee Incentive Program, which can pay up to 15% of the annual salary, prorated based on the date of hire, based on the credit union achieving established service and financial measurements.

• Bachelor’s degree in business, finance, or a related field preferred. Equivalent professional experience is acceptable.

• Seven (7+) years of hands‑on, active experience in financial industry branch management.
• Five (5+) years of recent leadership experience in the financial industry.
• Proven success delivering consultative financial services, retail banking sales, establishing new clients, deepening existing client relationships, and achieving sales and production goals.

All offers for employment with InTouch Credit Union are contingent upon the candidate completing a credit check, pre‑employment drug screen and the submission of fingerprints in accordance with state and federal law.

• Availability:
  Monday–Friday, 8:15 am–5:15 pm with rotating Saturdays, 8:45 am–12:45 pm. Number of Saturdays worked may increase based on business needs.
• Actively lead the branch team and offer in‑depth training to branch staff to help navigate the best ways to proactively engage with our members.
• Monitor all branch activities to ensure compliance with established Credit Union policies and procedures as well as regulatory requirements.
• Determine sales and business development needs; confer with SVP/Chief Branch Officer and coordinate with the Marketing department to address.
• Drive Credit Union Brand and Core Values through all interactions with employees, members, partners, vendors and community.
• Knowledge of all financial regulations including Federal Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Reg CC – Funds Availability, USA PATRIOT Act, etc.
• Knowledge of consumer deposit and loan products and services.