Senior Restaurant & Operations Manager

Join to apply for the Senior Restaurant & Operations Manager role at Dave & Buster's Inc.

Get AI-powered advice on this job and more exclusive features.

THE SENIOR MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house or back-of-house areas under the guidance of the General Manager.

• You love working in a fast-paced, multi-faceted restaurant/entertainment scene.
• You can communicate with the team members and guests in a way that inspires FUN!
• You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance.
• You have never met a goal you can't beat.
• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks.
• The ability to oversee all aspects of the business - from the most minor details to the big picture.

• 21+ years of age.
• 5+ years of Restaurant/Hospitality Experience.
• Proficient in managing the cost of goods sold and labor.
• Strong business acumen.
• Ability to lead a team to create a memorable guest experience.
• The ability to work weekends, nights, and holidays.
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

• Promote positive team member relations, including effective delegation of managerial duties and fostering high staff morale.
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets.
• Ensure the execution of staff training programs.
• Ensure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games.
• Maintain a safe and secure environment for all guests and staff.
• Continuously improve operational execution through attention to detail and adherence to operating standards and procedures.

• Competitive salary.
• Quarterly bonus program.
• Health, Dental, Vision, Long & Short-term Disability.
• Employee Assistance Program.
• Buster’s Legacy Fund (Supports team members during difficult times).
• 401K matching plan.
• FREE food.
• FREE gameplay.
• Large leadership team = multiple managers per shift.
• FUN work environment.

Grow your career! Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities.

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer. We are an equal opportunity employer and participate in E-Verify in states where required.