HVAC Technician

Job Description

HVAC Service Technician

About the Role

We are seeking an experienced HVAC Service Technician to join our close-knit team. If you pride yourself on high-quality workmanship, honest customer service, and strong troubleshooting skills, we want to talk to you. You will be responsible for diagnosing, repairing, testing, and performing preventative maintenance on a variety of residential systems, all while delivering the transparent service our customers trust.

What You’ll Do (Essential Duties)

• Diagnose & Repair: Troubleshoot residential HVAC performance through precise testing, observation, and system setup.
• Maintenance: Disassemble, service, and reassemble equipment for routine preventative maintenance.
• Customer Communication: Clearly explain diagnoses to homeowners, obtain approval before starting work, and professionally quote pricing out of a flat-rate book.
• Documentation: Use a mobile device to document work performed legibly, accurately, and professionally.
• Sales & Service: Recommend relevant HVAC accessories, upgrades, and maintenance service agreements by clearly communicating their benefits.
• Safety & Independence: Safely operate a company vehicle, manage your time independently on job sites, and handle standard hand/power tools and gauges.
• Flexible Scheduling: Work flexible or irregular hours as needed, including participating in a rotating on-call schedule for nights and weekends to support our 24/7 service window.

What We’re Looking For (Qualifications)

• Certifications: Active TDLR and EPA certifications (State of Texas) are required.
• Experience: Minimum of 4 years of hands-on field experience. (A diploma from a recognized trade/technical school combined with field experience is preferred but not required).
• Technical Skill: Proven diagnostic and troubleshooting ability.
• Screening: Must be able to pass a pre-employment drug screen, background check, and driving record check.
• Mindset: Ability to work independently under pressure and handle customer interactions with professionalism and integrity.

Physical Requirements & Working Conditions

• Environments: Ability to work in extreme weather conditions (intense heat/cold), high noise areas, and poorly ventilated environments.
• Mobility: Comfort climbing attic stairs and ladders (ranging from 4’ to 32’), as well as maneuvering through tight spaces like attics and crawl spaces.
• Physical Tasks: Regular bending, kneeling, crouching, reaching, twisting, and crawling.
• Lifting Capacity: Ability to exert up to 100 lbs of force regularly and 50 lbs frequently.
• Safety Compliance: Must not exceed 300 lbs in total weight (including clothes and tools) to strictly meet OSHA Fall Protection guidelines.

Benefits & What We Offer

• Competitive Pay: Generous pay structure matching your experience level, plus opportunity for performance bonuses.
• Health & Life Insurance: Comprehensive insurance coverage so you and your family are taken care of.
• Paid Vacation & Time Off: Earned paid time off to relax and recharge.
• Tool Account / Allowance: Dedicated company tool account program to help you acquire, upgrade, and maintain your gear.
• Company Vehicle: Provided for daily calls and service dispatches.