Operations Control Specialist

Guardian Flight is Hiring

Position: Operational Control Specialist

Location: Lewisville, Texas

Schedule: 6 Days On 6 Days Off

Annual Salary Range: $68,000

• Up to $3,000 in Relocation Assistance

The Operational Control Specialist (OCS) maximizes joint operations responsibility by delivering comprehensive, real-time aviation support services to Air Ambulance (AA) duty Fixed Wing pilots. The OCS shall monitor and assist with aviation decision‑making related to risk, safety, and compliance, in accordance with published standards. The OCS exercises operational control over company resources for safe and efficient AA operations. This position will report to the Manager of Operations Control Center.

• Direct resources as required to promote safe and efficient operations
• Review flight risk assessments submitted before each flight and address and mitigate elevated risk when applicable
• Communicate with the appropriate communications center and pilot regarding known and perceived risks related to each flight
• Obtain and disseminate information to duty pilots as it pertains to routes, facilities, NOTAMS, Navaids, TFRs, and company policies
• Monitor and interpret multiple weather resources on an ongoing basis, to include all elements of a standard weather briefing
• Serve as a resource for pilots concerning weather interpretation and updates
• Utilize OCC computer-based flight tracking software
• Assist Communication Specialists as needed during emergency events
• Provide strong problem‑solving skills

• Must reside in Lewisville or be willing to relocate near the corporate headquarters in Lewisville, TX
• Commercial/Instrument pilot license
• Excellent computer skills, including MS Office and flight/weather tracking software
• Ability to maintain composure under pressure, work effectively and accurately with frequent interruptions, and set/reset multiple priorities
• Ability to communicate professionally, effectively, and persuasively both orally and in writing at all levels of the organization
• Highly knowledgeable of the FAR/AIM, Operations Manual, Operations Specifications, Flight Manuals, and other resources pertinent to flight operations
• Ability to work within a robust team environment
• Excellent interpersonal and customer service skills

• Minimum of High School Diploma or GED equivalent is desired

• Must be able to stand, walk, climb, bend, balance, sit, crouch, kneel, or crawl unassisted for extended periods of time
• Specific vision abilities required by this job include close vision, distant vision, peripheral vision, depth perception, and the ability to adjust focus

As a leader in air medical care, Guardian Flight is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at  Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.