Seasonal Business Tax Associate

Overview

Intuit believes everyone should have the opportunity to prosper, which is why our mission is to Power our customers around the world. This role supports that mission by providing expert guidance, tax preparation, and clear explanations of tax and technical terms to our customers, while shaping the direction of Turbo Tax Live Business.

• Maintain sensitive customer, confidential, and proprietary business information responsibly.
• Use government websites, professional resources, and team expertise to locate and deliver the correct answer to the customer in everyday language.
• Provide tax advice, full-service return preparation, and product/software inquiries for Turbo Tax Business customers.
• Prepare full-service business returns and obtain signatures.
• Assist with filing tax extensions.
• Create high‑quality interactions that instill confidence through empathy and extensive business‑tax knowledge.
• Apply company policies and procedures to troubleshoot and resolve customer tax advice and return‑preparation issues.
• Document all customer interactions.
• Consistently meet company key performance metrics and Big Bet goals.
• Participate in pilot testing, projects, and experience validations as needed.

• Strong business tax preparation experience: 3+ years of recent experience preparing federal and state business returns (1065 and/or 1120‑S) for at least 20 clients/customers per season using commercial tax preparation software.
• Minimum 2 seasons of personal tax preparation experience, with a minimum of 30 tax returns per year in a tax practice or retail setting.
• Availability to work a minimum of 20 hours per week, spread across three or more days.
• Bookkeeping experience with books‑to‑tax preparation strongly preferred.
• Experience preparing business tax returns for service‑industry customers strongly preferred.
• Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
• Must possess an active Preparer Tax Identification Number (PTIN).
• Working knowledge of Circular 230.
• Proficient with technology; solid knowledge of computer operations and software.
• Strong customer‑service skills – able to interact with customers through video and audio tools in a professional, friendly, and confident manner.
• Excellent verbal and written communication skills.
• Critical thinking, problem‑solving, research skills, and determination.
• Ability to work in a fast‑paced environment with minimal supervision.
• Must have (or be willing to obtain) an internet connection that meets Intuit security criteria.
• Must reside in the United States.

Employment type: Part‑time

Seniority level: Associate

Compensation: Competitive pay range based on location, with eligibility for bonuses, equity rewards, and benefits.