Learning & Development - Horizontal Strategic Operations Project Manager

* Deliver end-to-end workflow process support and strategic consultation for multiple L&D clients
* Synthesize frequency data about intakes for one or more colleges and lines of business; presenting and influencing senior L&D consultants on potential horizontal solutions or scale recommendations
* Facilitate meetings for L&D client groups, ensuring all intakes progress accurately and efficiently
* Train and upskill your L&D client groups on operating model processes
* Actively seek out and problem-solve opportunities to streamline processes, automate repetitive tasks, and introduce new tools or methodologies that enhance the team's efficiency and impact across the Strategic Operations Team or Operating Model itself
* Support People Leader with change management approaches that influence and drive cross-functional work across our offerings
* High School Diploma, GED, or equivalent certification
* At least 1 year of experience in learning and development
* At least 1 year of experience in project, program and/or process management
* Bachelor’s Degree
* 2+ years of experience in learning and development
* 2+ years of experience in project management, program and/or process management
* Experience collaborating in a matrixed organization
* Impeccable customer focus, problem solving and relationship building skills
* Ability to identify, analyze, and solve problems and thrive in ambiguity
* Passion for learning with a growth mindset
* Experience with Jira and Google Suite Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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