Sales Support Lead

Sales Support Lead About the Role:

As a CBRE Sales Support Lead, you will maximize the efficiency and delivery of services to clients by planning, scheduling, and overseeing the marketing and sales support functions for a team.

This job is part of the Sales Operations. They are responsible for sales planning, strategy, and forecasting to achieve business objectives.

• Plan, coordinate, schedule, and oversee the activities of the team members.
• Review voucher forms and process Brokers' commission payments.
• Maximize the sales team's productivity through review, evaluation, and implementation of effective business processes.
• Oversee the tracking of office transactions (listings, sales/leases, expenses, client reimbursements, etc.).
• Interact with clients on property tours and resolve issues and inquiries.
• Consult with sales professionals and provide recommendations on marketing practices.
• Coordinate the production and execution of property marketing campaigns that include property information materials, comparable market analyses, and targeted mailing lists.
• Serve as a point of contact for the sales team for information requests.
• Provide input for staff member’s performance review. Provide feedback and recommend recruitment, advancement, corrective action, and termination of employees. Mentor, train, and coach junior sales team members to further development.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Have a direct impact on the team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred. Real Estate Salesperson license required.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
• Requires the ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Internet research and web publishing skills.
• Excellent organizational skills with a master-level inquisitive mindset.
• Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people.

At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

CBRE carefully considers multiple factors…