Senior Business Manager - CDX Product Strategy

Senior Business Manager - CDX Product Strategy

As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

The Role | General Responsibilities We’re seeking a Senior Business Manager, Product Strategy, to support strategic priorities for the Consumer Product (CDX) leadership team under Emily Roberts. CDX is an exciting space with diverse product responsibilities. The Consumer and Developer Experience (CDX) organization drives the critical platforms that power world-class digital engagement for our customers and best-in-class tools for the developers who build them.

Our diverse portfolio spans the Capital One mobile app, advanced marketing and personalization engines, AI-driven platforms that transform how we build software, and essential enterprise risk and supplier capabilities. By unifying these consumer, developer, and enterprise operations, CDX accelerates our ability to modernize core systems, strengthen the company's risk posture, and deliver seamless experiences at massive scale.

• Lead the annual CDX strategy
• Partner with CDX leaders to answer thorny strategic questions, using a consulting-style model
• Lead priority strategic initiatives for CDX, such as AI transformation
• Support the organization’s intelligence unit, providing analytics, landscape assessments, thematic deep dives, and more to help the organization see around corners and anticipate headwinds and tailwinds
• Set the vision for long-term product innovation, including partnering with engineering to deliver product prototypes
• Obsess about internal and external customer satisfaction by establishing trusted, close touch relationships with key stakeholders throughout the company
• Contribute to CDX organization’s strategic capabilities (e.g., by developing and delivering trainings)
• Role model AI adoption by inventing and spreading solutions that improve work efficiency, quality, and fun

Exceptional strategy and strategic problem-solving skills, with a record of answering hard questions in ambiguous areas. A strong product orientation, including a record of understanding customers’ needs and working backwards to deliver experiences and solutions that deliver results for the customer and the business. An innovation mindset, characterized by a future orientation, the ability to set a vision, and a willingness to push boundaries.

Strong relationship-building skills that result in trusted partnerships across organizations. Ability to establish credibility with senior leaders and colleagues from different disciplines (e.g., data scientists, P&L owners, designers, engineers). Intellectual curiosity: an interest in understanding and experimenting with new leading edge technologies, organizational models, and ways of thinking. Demonstrated ability to employ judgment and experience to make rapid and complex decision.

Highly effective communication skills (both written and verbal).

• Bachelor’s Degree
• At least 3 years of experience performing quantitative analysis
• At least 3 years of experience performing qualitative analysis
• At least 1 year of experience performing people management
• At least 1 year of experience performing project management

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in…