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Strategic Enterprise Success Lead

Job in McLean, Fairfax County, Virginia, USA
Listing for: Appian Corporation
Full Time position
Listed on 2026-10-11
Job specializations:
  • Business
    Customer Success Management
Job Description & How to Apply Below

Appian is seeking a Customer Success Manager to act as a trusted advisor to elite organizations, guiding them through complex automated ecosystems powered by our AI-driven platform.

You will shape executive relationships, drive platform adoption, and mitigate risks to deliver consistent business value across enterprise accounts. The role requires deep SaaS/PaaS experience and a willingness to travel about 25% annually.

Join us at Appian Corporation as our next Strategic Enterprise Success Lead in McLean, VA, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in McLean, VA, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is  - .

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