Senior Associate, Product Manager - Card Team

Senior Associate, Product Management Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We have multiple openings across our specialized Card teams. While each team has a unique focus, they all share a common goal: building scalable, data-driven, and customer focused solutions.

Here are just a few examples of our current Product Management roles:

• Discover Card Integration:
  Shape and optimize the end-to-end journey for 30M+ Discover cardholders, setting the strategy for our integrated cardholder experience.
• Card Site:
  The intersection of performance marketing and product design, crafting personalized digital journeys that immediately engage users searching for top credit cards.
• Conversions:
  Streamline card portfolio onboarding and leverage AI tools to ensure seamless access to historical documents for customers and agents.
• Offer Experiences:
  Ensuring every customer sees the right offer at the exact right moment in their shopping journey. Working on both frontend and backend capabilities across digital and in-store channels.
• Credit Wise:
  Deliver high-impact personal financial management capabilities with real-time intelligence for 65M+ customers.
• Trade Credit Settlements:
  Lead the modernization of transaction intake toward a microservice architecture to support enterprise partners and future growth.
• Data Modernization:
  Define product strategy and roadmap for migrating critical data to our next-gen Card Core platform to power partner experiences.

In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas:

• Human Centered:
  You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design. You’ll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.
• Business Focused:
  Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs. You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
• Technology Driven:
  You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology. You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers. You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy.
• Transformational Leadership:
  By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams. You’ll articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.

We want you if you are:

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.
• Do-er.…