Senior Product Manager, AI-Driven Back-Office Servicing
Listed on 2026-10-17
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Business
AI Business & Operations, Operations Management
Capital One seeks a Senior Product Manager to lead the SCRA and Specialty Operations domains, guiding two PMs and cross-functional teams. You will define strategy for high-visibility, back-office capabilities and drive the shift to AI-driven automation to free agents for higher-value work.
You’ll collaborate with Risk, Legal, Compliance, and Operations to ensure compliant, scalable experiences and expand SCRA across more lines of business.
Our organisation is growing, and we are hiring a Senior Product Manager, AI-Driven Back-Office Servicing in McLean, VA, United States.
We are looking to fill the Senior Product Manager, AI-Driven Back-Office Servicing position at Capital One in McLean, VA, United States.
The Senior Product Manager, AI-Driven Back-Office Servicing role at Capital One is now open for applications in McLean, VA, United States.
Join us at Capital One as our next Senior Product Manager, AI-Driven Back-Office Servicing in McLean, VA, United States.
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