Business Operations Director

All applicants must currently reside in the United States

Big Bear.ai is seeking an experienced Portfolio Manager to lead strategic planning, program oversight, and performance management across a portfolio of government contracts. This role requires a seasoned professional who can balance strategic vision with operational execution while maintaining strong relationships with government customers and internal stakeholders.

• Develop and execute comprehensive portfolio strategy aligned with corporate goals, customer priorities, and growth objectives
• Identify and evaluate upcoming contract opportunities, recompetes, contract extensions, and new business development prospects
• Drive strategic decision-making to optimize portfolio performance and competitive positioning

• Monitor health, performance, and compliance across multiple concurrent government programs
• Ensure programs meet all contract requirements, milestones, deliverables, and customer expectations
• Identify and manage cross-program risks, dependencies, resource constraints, and issues requiring executive attention
• Provide oversight and guidance to Program Managers to ensure consistent execution standards

• Own portfolio-level financial performance including revenue, profitability, bookings, backlog, and forecasting
• Monitor program financial metrics and proactively address variances from plan
• Balance staffing levels and resource allocation against funded work and anticipated contract awards
• Support budget development and financial planning processes

• Collaborate with Operations, Program Managers, and Talent Acquisition to forecast hiring requirements across the portfolio
• Anticipate staffing needs based on program ramps, transitions, incumbent capture strategies, attrition trends, and skill/clearance requirements
• Prioritize and allocate resources across programs based on contractual commitments and strategic business priorities
• Develop workforce strategies that support both current operations and future growth

• Build and maintain strong relationships with senior government customers and internal executive leadership
• Understand evolving customer priorities, mission requirements, and emerging needs
• Ensure consistent, high-quality customer engagement across all portfolio programs
• Serve as primary point of escalation for customer concerns and strategic discussions

• Identify, assess, and manage portfolio-level risks including contractual, financial, staffing, security, and operational exposures
• Ensure all programs operate within contract terms, federal regulations, and company policies
• Develop and implement risk mitigation strategies and contingency plans
• Escalate significant risks to executive leadership with recommended courses of action

• Government Contracting
  
  Experience:
  
  Demonstrated experience supporting U.S. Government contracts with strong understanding of federal contracting processes, regulations, and requirements
• Contract Management Expertise:
  Experience with Labor Category (LCAT) management, staffing requirements, government contract invoicing, financial operations, procurement, and vendor management
• Relationship Management:
  Proven ability to build and maintain strong customer and stakeholder relationships at senior levels
• Communication
  
  Skills:
  
  Excellent written and verbal communication skills with ability to influence and collaborate across cross-functional teams
• Analytical Capabilities:
  Strong analytical, organizational, and problem-solving skills with ability to manage multiple competing priorities simultaneously
• Technical Proficiency:
  Advanced proficiency in Microsoft Excel, PowerPoint, and business management tools

Preferred Qualifications

• Experience supporting law enforcement or federal civilian agencies
• Background in program/project management within government contracting environment
• Familiarity with federal acquisition regulations (FAR/DFARS)
• Experience with business development and capture management
• PMP, PgMP, or similar professional certification

Core Competencies

• Strategic thinking and business acumen
• Financial management and analysis
• Risk management and mitigation
• Stakeholder engagement and influence
• Resource optimization and planning
• Performance management and accountability
• Adaptability and problem-solving in dynamic environments

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