Member Engagement & Retention Lead
Listed on 2026-10-20
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Business
Customer Success Management, Client Relationship Management
Range, headquartered in McLean, VA, seeks a Member Success Manager to drive outreach and engagement with our members. You’ll translate feedback into actionable insights for product, operations, and support while shaping retention strategies.
You’ll collaborate with Product, Engineering, and Support to close the loop on member requests, design journeys, and implement campaigns that boost long-term engagement and satisfaction. 5+ years in CX or CS preferred; BS/BA required.
We invite applications for the Member Engagement & Retention Lead position located in McLean, VA, United States.
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This posting is for the Member Engagement & Retention Lead role at 53 Stations, based in McLean, VA, United States.
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