Manager Product Management; Innovation

Manager Product Management;
Innovation

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About

Team:

The Step Up & Verification (SUV) team is responsible for providing the challenge methods / tools used to verify applicants during account opening and authenticate customers during high-risk transactions. These tools are used across our in-person locations, call centers, and digital properties. The SUV product team defines the vision and strategy for this tool portfolio, delivering fraud-mitigating capabilities while enhancing the customer experience and enabling secure, seamless customer access to our partners’ business features.

This Manager of Product role within the Step Up & Verification team is responsible for defining the vision, strategy, and roadmap for Authenticator/Tool Innovation. In this role, you will establish an innovation pipeline to validate cutting-edge capabilities such as biometric re-verification and mobile driver’s licenses. You will partner closely with cross-functional fraud, tech, design, and risk teams to deliver high-impact, well-managed launches, and define and execute a process to graduate new proofs of concept to scaled production solutions.

Capital

One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

• Human Centered
  - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused
  - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven
  - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving
  - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership
  - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR

• Bachelor's degree in any field and at least 3 years of Product Management experience

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the…