Senior Business Analyst, Financial Health Strategy

As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Within this role, you will be a member of the Financial Health and Inclusion Team in Retail Bank, where you will act as a financial health consultant to bank partners and influence the strategy for other products, tools, processes, and experiences in the bank. Your responsibilities will include evaluating bank products, tools, processes, and experiences that impact customers’ financial health, building analytical business cases, running tests, evolving our financial health measurement strategy, producing insights about the financial health of our customers, and innovating products/services to inform and drive our financial health and inclusion strategy.

This is all done in a collaborative environment where you will work closely with product managers, data analysts, and risk advisors, and that values your insight, encourages new responsibility, promotes continuous learning, and rewards innovation.

• Analysis:
  Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
• Product:
  Perform modeling/analytics to assist new product and pricing strategies for various lending products
• Marketing:
  Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies
• Credit Risk:
  Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
• Execution:
  Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
• Partnership:
  Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity:
He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Strong communication skills:
Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation:
Display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:

At least 2 years of professional experience performing analysis Currently has, or is in the process…