Senior Associate, Regional Field Operations

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At Genesis, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.

It’s time you rethink what you expect from an employer.

#LI-On Site

• Support regional and national sales and aftersales performance by analyzing and reporting key business metrics, identifying performance opportunities, preparing leadership and retailer presentations, and supporting strategic initiatives and special projects.

• Prepare, update, and distribute key reports and presentations to MMs/AMMs, Regional Leadership, and Retailers, as needed to accomplish tasks, implement strategies, and to accomplish assigned tasks and support management directed initiatives.
• Support regional and national initiatives (Op Ex achievement) through tracking, reporting, and ad‑hoc analysis.
• Track MSP performance, report MTD results and share ongoing opportunities with Field team for follow up including post-mortem analysis.
• Build, analyze, and deliver sales and aftersales presentations for market reviews, dealer and regional meetings, RMAP, OCM, and ad‑hoc requests.
• Track parts sales opportunities, Service Lane Technology, Delivery Check list and GCS enrollment to ensure KPI achievement.
• Assist regional leadership with Distribution-related special project support, such as Invoices/MSOs/Monroneys, vehicle administration vehicle sourcing, internal department vehicle sourcing, port installed accessories, auto show vehicle management, etc.
• Monitor retailer incentive redemption and conduct Website, Incentive, and Service appointment audits.
• Utilizes internal and external systems to extract data for the purposes of reporting and analysis (SAP, CAARS, Market View, VINS, Tableau, PP, Alteryx, AS400, and etc.).
• Serves as a point of contact for questions related to incentive offers, rules, and systems (Market Inc.).

• Must have a high school diploma.
• At least four years of professional experience.
• Knowledge of data, systems, and process focus.
• Experience with corporate environments; direct dealer facing, and field operations experience is a plus.
• Experienced in developing strong, positive working relations.
• Excellent verbal and written communication skills and the ability to formally present information to management.
• Excellent analytical skills.
• Computer savvy – proficiency in Tableau and MS office applications (specifically Excel with experience with macros).
• Time management & planning skills, ability to multitask and ability to meet deadlines in a fast paced, changing environment.
• Ability to collaborate on multiple cross-functional teams.
• Possess working knowledge of standard systems; CRM and SAP software preferred.

• Compensation Range: $63,800 - $88,000 annual base salary
• Monthly vehicle lease allowance – Eligible employees receive a monthly vehicle lease allowance (including insurance and maintenance)
• Holiday Pay - the company shuts down with pay between Christmas and New Years.
• Vacation and sick time off
• Healthcare insurance (medical, dental, and vision)
• 401(K) company match
• Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
• Basic life insurance, short- and long-term disability
• Mental health, wellbeing, and employee assistance program
• Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.