Change Management Senior Manager - Public Sector, Intel

Job-:
Generalist

Location:

McLean, VA, United States;
Washington, DC, United States

Schedule:

Full time Posted:
Closes:

Job Summary:

BDO is seeking a senior manager level professional to do change management/training support for Intelligence Community (IC) Agencies. This role involves guiding organizations through complex system and process transformations. This person must be skilled in stakeholder engagement, impact assessments, and training strategy design that reduce user resistance. Proven track record of increasing project adoption rates through structured change frameworks. They will also be responsible for answering urgent taskers requesting group specific information.

Job Duties:

Creates/contributes to structured training programs

Writes clear user guides, manuals, and e-learning content

Develops plans to accelerate employee adoption of new processes

Drafts communications to brief stakeholders on project changes  Facilitates workshops, webinars, and instructional sessions for diverse audiences

Evaluates how changes affect daily operations, map key stakeholders, and measure organizational readiness

Designs and delivers transparent communication materials to keep staff informed Partners with training teams to build guides, workshops, and programs that prepare employees for new skills or tools

Interprets management requests and autonomously develop relevant financial reports

Delivers a full range of services that uses their educational background, experience, and organizational skills while serving BDO’s dynamic public sector client base Supports or leads task areas while coordinating closely with engagement team management and client leadership on strategy, planning, execution, status, and review processes

Adapts to a changing client environment while meeting client expectations

Manages priorities and works effectively to initiate correspondence and task completion. Supports multiple efforts through flexible multi-task coordination

Provides summary recommendations to team leadership regarding assigned work stream

Applies fundamental industry knowledge and standards to support client reviews, improvements, and/or implementations

Communicates and maintains relationships with key client personnel to ensure shared understanding of business processes, operations, and functions

Prepares presentations, briefings, and actively participates in client meetings and day-to-day interactions

Communicates with team management through effective status reporting and demonstrates ownership and accountability for assigned task areas and work products

Establishes professional rapport with clients and other organizations

Evaluates work products for technical accuracy, deliverable quality, and overall value to the client

Attends relevant training, business seminars, and/or conferences to stay current with technical skills that align with client’s needs and changes in the industry

Researches industry and market trends and develops presentations and materials in support of potential firm initiatives

Other duties as required

Supervisory Responsibilities:

May supervise the day-to-day workload of Public Sector direct reports related to client projects, business development, and other activities, including maintaining team productivity and review of work products

Evaluates the performance of any Public Sector direct reports and assists in the development of goals and objectives to enhance professional development

Delivers periodic performance feedback and completes the annual performance evaluation for Public Sector staff as appropriate

Serves as a mentor / career advisor to Public Sector staff as appropriate

Qualifications,

Knowledge, Skills and Abilities:

Education Bachelor’s Degree, required; focus in Business Administration,…