Senior Associate, Digital Designer and Storyteller | C&O Associate Insight, Media and Team

At Capital One, we’re building a leading information-based technology company to be the bank of the future. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking.

In the Retail Bank, we want banking with Capital One to be simple, easy, and convenient from the moment a customer interacts with us, whether in-person, digitally or by phone. The Branch and Café Team within Retail Bank are the human embodiment of Capital One’s mission to 'Change Banking for Good.' As Ambassadors of our mission, they’re committed to delivering an elevated experience for every customer, every time.

In partnership with partners across Retail Bank, the Associate Insight, Media and START (AIMS) Team provides simple, compelling, and engaging multimedia experiences to help Ambassadors feel supported, connected and included. Our aim is to inform and inspire Ambassadors in an authentic, on-brand and fun way. We’re seeking a Digital Storyteller and Designer to join our passionate, creative, and entrepreneurial team of communications and design professionals.

As a Digital Designer and Storyteller on the AIMS team, you’ll be a part of a smart, creative and talented team responsible for delivering rich multimedia experiences that inform and inspire Ambassadors and associates to deliver a consistently excellent, seamless experience, that transforms routine, day-to-day transactions into highly impactful "moments that matter."

The ideal candidate is a master of their craft, a versatile designer and multimedia storyteller who is highly proficient technically and can create equally compelling and effective videos, graphics, logos, and web designs. The desired experience and skillset is as follows:

• You’re a master of technical video production, filming and editing techniques and can bring a story to life beyond the standard interview style videos. You excel at telling stories in a clear, concise and creative way using formats like Instagram and Tik Tok-style videos, commercial, marketing and promotional videos, and event recaps/story videos.
• You’ve got a strong portfolio in graphic design that shows how you’re always on the cutting edge of new design trends and are a master at producing striking, effective graphic designs that are fresh, impactful and on-brand.
• You’re a brand advocate and see brand standards as essential to your ability to produce effective, engaging and impactful multimedia solutions and you have the ability to brand and promote products, information and strategies tonally through aesthetic design.
• You know web coding languages, such as HTML and Java script, are in tune with current web design styles and standards, and possess proven skills in UI/UX design. You preach the importance of form and function working together to create the best user experience/product.
• You’re an idea incubator who enjoys ideating with others and chasing leads for great stories to tell and news to share. You empower and inspire other designers on the team by sharing your work and seeking feedback, recognizing collaboration and feedback help make a product even better and stimulate more ideas.

• You juggle multiple tasks masterfully while delivering great results. We’re inherently entrepreneurial, which means we’re never without multiple projects in flight. There’s always something going on and, when there’s not, you can find something else to do. You’re self‑organized, efficient and well‑managed, so you can focus the majority of your time and energy on your craft.
• You take pride in your work. The…