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Enterprise Platform: Strategic Customer Success Lead

Job in McLean, Fairfax County, Virginia, USA
Listing for: Appian Corporation
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 125000 - 250000 USD Yearly USD 125000.00 250000.00 YEAR
Job Description & How to Apply Below

Appian Corporation in McLean, VA seeks a Customer Success Manager to act as a strategic advisor, driving customer success with Appian’s AI and automation platform. You will understand client goals, build strong stakeholder relationships, and guide adoption and expansion across enterprises.

You will partner with internal teams, lead agile implementations, and help customers achieve measurable outcomes while navigating complex enterprise environments.

We have an opening for a Enterprise Platform:
Strategic Customer Success Lead in McLean, VA, United States within Sales.

The position is based in McLean, VA, United States.

This opportunity is part of our work in Sales.

The advertised compensation is 125..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Enterprise Platform:
Strategic Customer Success Lead role in the description above.

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