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Member Experience & Retention Lead

Job in McLean, Fairfax County, Virginia, USA
Listing for: Range
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 80000 - 120000 USD Yearly USD 80000.00 120000.00 YEAR
Job Description & How to Apply Below
A fintech company in Virginia is seeking a Member Relationship Manager to lead outreach and engagement efforts. This role involves building relationships, gathering feedback, and driving retention initiatives. Applicants should have over 5 years of experience in customer experience or similar roles, with strong communication and analytical skills. Benefits include comprehensive health coverage, a 401(k) program, paid time off, and opportunities for equity and professional growth.
Are you ready to take on the Member Experience & Retention Lead role at Range? We would love to welcome a new Member Experience & Retention Lead to our team in McLean, VA, United States. For the Member Experience & Retention Lead position at Range, we are reviewing applications now. Step into the Member Experience & Retention Lead role at Range in McLean, VA, United States and grow with us.
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