Senior Associate Product Management

Job-:
Technology

Location:

Dallas, TX, United States;
Memphis, TN, United States;
McLean, VA, United States Workplace:
Hybrid

Schedule:

Full time Posted:
Equal Opportunity

Employer:

EOE, including disability/vets Exceptional Hospitality Starts with You This role is based at one of our corporate offices in McLean, VA;
Dallas, TX or Memphis, TNThis is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Associate, Product Management, you will bring your technical skills to a hospitality company with an award-winning culture. On the Digital Product Management team, reporting to the Senior Manager Product Management, you will support projects that enhance our digital guest experience, focusing on customer-centric, data-driven usability.

What you'll do during a typical day:

Contribute to the Hilton Digital roadmap as it relates to portions of the digital property, shop, and book experiences.

Write top-notch requirements, and work with your delivery pod to build and bring concepts to life for our customers.

Pinpoint customer needs (owners, Hilton Honors members, guests, partners, and Team Members) to help define and prioritize product features that make the most impact.

Define the product's success metrics, analyze/present data post-launch, and quickly act on trends.

How you'll collaborate with others:

Build trusted working relationships across Hilton, including working with engineering, design, data science and analytics, brands, property, policy/regulatory, and market-facing teams.

Define and present new product concepts to technical and non-technical partners.

Projects you'll take ownership of:

Identify and build new features that improve the digital property experience for guests visiting our website.

Define and prioritize customer experience features by working with UX, Technology, Marketing, and Analytics.

What It Takes to Make the Stay You have these minimum qualifications:

Three (3) years of professional work experience in Product, Customer Experience, Technology, or a related field

Experience writing customer-centric user stories for web or mobile applications

Experience writing detailed product specs and documentation

Experience with web analytics tools, such as Adobe reporting suite

This is a hybrid role and would require to be near one of our three US office locations (McLean, Dallas, Memphis)
Travel up to 20%
It would be useful if you have:

Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience

Five plus (5+) years of professional work experience in Product, Customer Experience, Technology, or a related field

Experience using research to help craft a product roadmape

Commerce product experience

Experience in the hospitality, travel, or transportation industry

How We'll Help You Thrive At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program

Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future

Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents

Personalized caregiving support – Access dedicated caregiving…