Senior Agency Closing Officer

* Maintain close communication with customers, originators, third party vendors and underwriters to ensure proper and timely settlement.
* Guide deal team (Analyst and Coordinator) through transaction specific matters for timely and accurate completion.
* Advanced communication skills to express thoughts on complex matters to ensure an accurate understanding is received resulting in positive collaboration.
* Send clearly stated written requests or clear and concise verbal communications with customers, attorneys and other third parties to obtain additional information as needed.
* Independently comprehend and assess new information received regarding investor and underwriting guidelines, and able to offer input as to handling of such information company policies, processing procedures, etc.
* Independently troubleshoot inconsistent information to ensure accurate information is utilized.
* Ability to independently analyze complex information in order to perform real estate tax and insurance escrow analysis for closing.
* Review title requirements for state specific mortgage attachments and /or state mortgage tax requirements.
* Collaborate closely with Underwriting and Legal to work through transaction specific issues and be able to independently think through and offer solutions when problems arise.
* Work with insurance analyst to ensure borrower obtains required insurance coverage (casualty, liability, flood, wind, etc.)
* Meticulous with work product review to spot incorrect information in work product.
* Gather and prepare information for completion of closing documents including 3rd party fees, payoffs and subordinations
* Verify underwriting and funding conditions are signed off prior to settlement.
* Confirm loan information in all bank and GSE delivery systems/portals are accurate.
* Review and work with closing counsel in the preparation and delivery of closing documents.
* Review final settlement statement and Disbursement Ledger for accuracy and compliance, including the verification of seller and lender credits, funds on deposit, and payoff of debt (if applicable).
* Follow up with closing/escrow agent to verify settlement of loan, disbursement of funds and advise of any problems or concerns.
* Meet established productivity levels and turnaround times as set by Manager and be able to effectively communicate reasoning when expectations need to be revised.
* Sharp understanding of Agency requirements and Closing process to ensure a high level of Quality Control.
* Bachelor’s degree or Military experience
* At least 4 years of Agency Commercial Mortgage Loan Closing experience
* 5+ years of Agency Commercial Mortgage Loan Closing experience
* 5+ years of Salesforce experience

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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