Senior Manager, Community Finance – Capital and Operations Team

Senior Manager, Community Finance – Capital and Operations Team

External Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement.

Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future.

We focus on innovation and opportunity -- on long term well being for our associates, customers, and communities. We dream in disruption -- at scale -- especially for those who have been underserved. This is the language of changing things for the better, of the future, and…of Capital One.

As we continue to build our commitment to our customers and communities, we would like for you to consider being part of this very special team.

Community Finance Team

Community Finance’s commitment to impact is clear. In 2023, the team originated $2.3 billion in debt and Low Income Housing Tax Credit (LIHTC) equity investments that financed more than 14,000 affordable housing units. Since its inception, Capital One has invested almost $17 billion in affordable housing and provided financing for more than 160,000 affordable housing units.

Capital One’s Community Finance originates debt and equity to support affordable housing development. The team provides construction debt financing, as well as, invests in low income housing credits through proprietary and multifund equity fund structures. In addition the team partners with other lines of business to provide capital to Community Development Financial Institutions.

Primary Responsibilities:

Leadership and Innovation:

• Lead across the organization to manage risk, support new business initiatives and continuously well-managed processes
• Help craft a shared vision for the future, leveraging your expertise, leadership, and influence to provide clarity in complex situations, inspire breakthrough innovation and drive results
• Adopt an enterprise mindset in strategy development and implementation, considering both the internal and external landscape
• Proactively embrace and lead through change, with candor and optimism
• Evolve to meet new and emerging opportunities and challenges, including enabling a try/test/learn team culture
• Innovate and find efficiencies in the application of data and technology to support business opportunities
• Stay informed and demonstrate subject matter expertise, including attending and participating in industry workshops, conferences, etc

Talent Development:

• Foster an inclusive positive team environment of trust, collaboration, and effective challenge
• Develop, coach, and inspire associates to reach their goals, including providing timely, specific, actionable feedback, facilitating relevant growth opportunities and managing performance
• Appreciate, reward, and elevate great performance, in accordance with company values

Excellence &

Risk Management:

• Maintain a strong working knowledge of the bank, its customers, portfolio exposure, competitive environment, economic trends and policies
• Partner with business and credit risk management to foster an environment of open dialogue around risk tolerance and credit appetite
• Promote appropriate application of all bank and line of business policies and procedures; support and drive adherence to regulatory compliance requirements
• Enable and maintain a well-managed environment while always looking to drive simple, scalable impact and durable results
• Encourage an atmosphere of urgency toward meeting customer’s needs and providing excellent customer service

General Responsibilities:

• Supports CF’s debt and Low Income Housing Tax Credit (LIHTC) pipeline management process to help achieve Community Reinvestment Act (CRA), economic/profitability goals and aligned with Community Development Impact goals
• Possess a high level of knowledge of LIHTC…