Manager, Accounts Payable & Accounts Receivable

Manager, Accounts Payable & Accounts Receivable

Capital One Travel is seeking a solution-oriented, detail-driven, and self-motivated Accounts Payable (AP) & Accounts Receivable (AR) Manager to support the rapid growth of our travel business. You will own day-to-day operations across both Accounts Payable and Accounts Receivable, while identifying and implementing innovative, scalable process improvements. The ideal candidate thrives in a fast-paced environment, enjoys building structure around complexity, and consistently raises the bar on accuracy, efficiency, and internal controls.

We are not looking for an AP/AR expert, although prior experience here is a plus. We are instead focused on finding someone who can map out the existing processes, identify areas for optimization and automation, build and implement technical solutions to optimize workflows.

• Take end-to-end ownership of the Accounts Payable and Accounts Receivable cycles, including AP/AR aging review, reporting, and actionable follow-up.
• Map current processes and identify areas for optimization.
• Build and implement automation solutions, leveraging SQL / Python or other coding languages as well as third party resources where relevant.
• Ensure all transactions are recorded in accordance with GAAP, and support quarterly/annual financial audits.
• Devise and implement tracking systems that seamlessly integrate with the rest of our Finance Operations.

• Manage invoice intake, validation, and processing using Coupa Pay and Transfer Mate (or equivalent solutions), ensuring timely and accurate payments.
• Ensure proper approval routing by:
  • Leveraging Finance reconciliation outputs and dispute engines to resolve discrepancies.
  • Coordinating with the relevant business owners for final approval/validation when required.
• Maintain and improve system approval flows, GL default settings, and automated invoice batches pushed to the ERP.
• Support onboarding of new suppliers, including:
  • Setting up vendors in Coupa.
  • Collecting required tax documentation (W9, W8).
  • Ensuring appropriate GL coding, tax profiles, and approval hierarchies.
• Manage communication with suppliers regarding invoice status, Coupa set ups, and general AP inquiries.
• Ensure compliance with relevant statutory requirements.

• Own invoicing workflows for Luxury Hotel Collection partners, using internal tools for invoice generation.
• Manage AR collections using Onyx or other applicable payment solutions.
• Monitor AR aging reports, elevate overdue receivables, and collaborate with stakeholders to ensure timely collections and dispute resolution.
• Ensure accurate cash application and reconciliation of receipts.

• Partner with Finance, Operations, Product, and Business teams to streamline processes and resolve issues impacting AP and AR.
• Identify and execute on automation opportunities to maximize efficiency and reduce manual touchpoints.
• Benchmark AP/AR performance and drive initiatives that improve speed, quality, and scalability.
• Contribute to building and improving SOX-compliant processes and controls.

Basic Qualifications:

• Bachelor's Degree or military experience.
• At least 5 years of experience in Accounting or Risk Management or Finance or a combination.

Preferred Qualifications:

• Bachelor’s Degree in Accounting, Business, Finance, Economics, Statistics, or a quantitative field.
• 7+ years of experience in Accounting or Risk Management or Finance or a combination.
• 5+ years of experience in an analytical position investigating complex data issues and building scalable solutions.
• Prior ownership of Accounts Payable and Accounts Receivable.
• Strong written and communication skills.
• Prior experience in business process mapping and re-engineering.
• A proven track record of translating ambiguous business questions into a structured analytical plan and executing it with a high degree of independence.
• Strong understanding of accounting principles and experience with multinational entities, multi-currency transactions, and intercompany flows.
• High comfort with…