Senior Risk Associate, Card & Expense

Senior Risk Associate, Card & Expense

The Payment and Travel Solutions (PATS) team at Capital One is seeking a dedicated and disciplined process professional who excels in a team environment. The ideal candidate will possess exceptional communication skills, meticulous attention to detail, and demonstrate the ability to adapt to an evolving environment. A key attribute to succeed in this role is the ability to influence up.

• Oversee daily activities related to corporate card issuance, credit limit management, expense report submission and approvals.
• Monitor expense activity through Finance System and card reporting tools, highlighting themes and trends for LOBs and/or back‑office support teams through regular reporting and interactions.
• Identify, implement and execute corporate card and expense process controls – ensuring a well‑managed end‑to‑end process, while driving issue resolution/risk mitigation activities.
• Identify, prioritize and lead process improvement work to streamline the user experience.
• Use data analytics and reporting to provide transparency to senior leadership on process needs and health.
• Coordinate work between multiple areas and work on multiple projects simultaneously, leveraging/influencing business partners to drive results.
• Track and resolve process breakdowns, providing transparency on impact to leadership and customers.
• Develop and maintain formal process documentation including procedures.
• Act as a subject matter expert to effectively partner with project customers to achieve desired outcomes or improvement by clarifying needs and providing appropriate solutions.

• Bachelor’s Degree or military experience.
• At least 2 years of experience in Accounting OR Finance OR a combination.

• 3+ years of experience in Business Process Management, Project Management, Relationship Management, Risk Management, or a combination.
• 1+ year of experience in Corporate Travel and Expense or Corporate Card Management.
• 1+ year of experience in Change Management.
• Lean, Agile, Six Sigma, Business Process Management, or Project Management certification.
• Previous experience in Microsoft Office or G‑suite.
• Strong communication and presentation skills.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

McLean, VA: $96,500 - $110,100 for Senior Risk Associate
Richmond, VA: $87,700 - $100,100 for Senior Risk Associate

Capital One is an equal‑opportunity employer (EEO, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug‑free workplace.