Principal Associate, Financial Analysis - Servicing Strategy

Principal Associate, Financial Analysis - Servicing Strategy

As Capital One grows the operations, servicing teams become increasingly important to drive scale, differentiated customer experience, and efficiencies. This role will support the Servicing Strategy team, within the Customer Service and Strategy Organization. Servicing Strategy supports all of the technology platforms within servicing as well as the future of servicing at Capital One, including the use of Artificial Intelligence (AI).

In this role you will manage financial performance and provide Servicing Strategy leadership with financial insights, directly influencing strategy, and driving business outcomes. The role requires problem solving, strategic thinking, and influencing skills in order to effectively:

• Articulate outcomes of analysis and relevant insights
• Able to critically evaluate broad option sets and present recommendations
• Effective under both open-ended and tight timelines
• Partner with leadership and business teams to assess the financial implications of ongoing efforts to grow the organization
• Develop presentations to communicate business and analysis results to senior leadership audiences
• Comfortable working in white space and the ability to get work done through others

General Responsibilities:

• Prepare monthly, quarterly, and annual financial reporting and analysis
• Lead development of presentations to communicate analysis results to senior audiences, clearly articulate outcomes of analysis to leadership teams
• Accurately analyze & explain key cost drivers and monthly variances, suggest actions to the business, and help manage the regular reporting process
• Proactively identify and lead new analysis that drives additional insights into business performance and opportunities
• Partner with finance leaders and their teams, as well as other internal stakeholders
• Provide management and business clients with project statuses
• Work closely with the finance team to help identify areas and processes for driving efficiencies
• React to ad-hoc requests and special projects

Basic Qualifications:

• Bachelor's Degree or military experience
• At least 3 years of experience in financial analysis, financial modeling, or a combination

Preferred Qualifications:

• Bachelor's degree in Finance, Accounting, Economics, Mathematics, Engineering, or a related quantitative field
• Master's Degree in Business Administration (MBA) or Master's Degree in Finance
• Chartered Financial Analyst (CFA) license or Certified Public Accountant (CPA) license
• 5+ years of experience in financial analysis and financial modeling
• 3+ years experience in financial services, banking or technology industries
• 3+ years experience partnering with senior leaders and internal stakeholders
• Excellent verbal and written communication skills

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $120,800 - $137,900 for Principal Financial Analyst Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

Incentives could be discretionary or non discretionary depending on the plan.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law;
San Francisco, California Police Code Article 49, Sections ;
New York City's Fair Chance Act;
Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at Recruitin All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to

Capital One Financial is made up of several different entities. Please note that…