Senior Director, Pricing & Commercial Excellence

From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success.

With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.

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The Senior Director, Pricing & Commercial Excellence is the firm's senior commercial strategist — owning the pricing frameworks, commercial policy, and deal governance that shape how CCC sells, and directing the revenue technology, data, and process infrastructure that make commercial performance measurable and repeatable at scale.

This leader chairs the Pricing Committee, sets the strategic direction for the Salesforce-anchored revenue technology stack and serves as the primary commercial thought partner to the CFO, co-CEOs, Head of Marketing, and Practice Leaders. The role is firmwide in scope and reports directly to the CFO. A consistent design principle for the function: pricing constructs, KPIs, and operating cadences must be configurable by service line, market, and team, given that CCC's practices operate quite differently from one another.

• Own the firmwide shift from time-and-materials to fixed-fee, including phased rollout by service line, offering, and client segment.
• Design fixed-fee pricing frameworks (i.e., scope-based, outcome-based, subscription/retainer, hybrid) with defined margin floors and contingency mechanics.
• Build price-setting methodologies: bottoms-up cost build, value-based benchmarks, effective rate targets, and risk-adjusted pricing for scope volatility.
• Partner with Practice Leaders to translate offerings into productized, repeatable pricing constructs.
• Evolve pricing methodology and cost models to support AI-enabled solutions and products, reflecting a cost base that now includes non-labor components such as technology, platform, and per-token consumption charges alongside traditional employee cost.

• Chair the Pricing Committee; set cadence, thresholds, escalation criteria, and decision rights.
• Operate the deal desk: review non-standard pricing, discount requests, margin exceptions, and multi-year or master-agreement commercial terms.
• Establish delegation of authority for pricing decisions by deal size, margin variance, and risk profile.
• Maintain the record of committee decisions and a precedent library to drive consistency across deals.

• Develop and maintain the firm's commercial policy: pricing principles, discounting rules, change-order economics, scope-creep protocols, and fixed-fee overage/underage treatment.
• Communicate policy across the firm through playbooks, office hours, targeted enablement, and Partner/MD training.
• Build proposal and pricing tools (i.e., calculators, templates, guardrails) natively within the Salesforce-anchored stack rather than as bolt-on systems.
• Partner with Legal on commercial contract terms tied to fixed-fee delivery, including acceptance criteria, milestone structures, and T&C standardization.

• Define and own the firm's commercial KPI framework: pipeline…