Senior Business Analyst

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Retrieved from the description.

$/yr - $/yr

Steampunk is seeking Senior Business Analysts who are technical, creative, hands‑on experts with delivering innovative technology solutions. Ideal candidates will thrive working with clients in a consultative capacity and will have experience gathering business requirements for Federal government clients for technical teams building Salesforce systems.

• Lead the collection, capture, and management of mission user needs from prioritization, concept development, and feature writing to support development and deployment of Salesforce systems.
• Provide expertise in business process and system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements.
• Provide expertise in change management and training support.
• Provide organizational and strategic planning for a wide variety of technical and functional environments.
• Provide expertise in Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis.

• What you think “client delight” means
• Your experience supporting Salesforce development teams, Agile and Dev Sec Ops
• Leadership experience; if you don't know the difference between that and management, this just isn't going to work out
• Your experience in federal government contracting and working with similar clients
• How you interface and engage with all levels of a team

• Envision, develop, and create requirements to improve tools to streamline processes to gain efficiencies and improve key metrics.
• Must be able to identify and mitigate risks.
• Excellent communication skills who can work with key stakeholders/customers to support planning and delivery of technical Salesforce development Agile projects.
• Apply different techniques to facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team‑members to produce product and portfolio roadmaps.
• Collaborate with stakeholders and product teams to decompose large epics into features and user stories that can be understood and approved by members of the development team.
• Facilitate Increment and planning sessions with clients and team members to ensure that planned work is well defined, planned, articulated, and understood.
• Document Acceptance Criteria in stories in a way that both development team, testers and business stakeholders can understand and agree on the content.
• Use excellent communication skills, both verbal and written. Ability to explain technical concepts to non‑technical stakeholders and present findings and recommendations.
• Handle administrative functions in Salesforce applications including maintenance of user accounts, profiles, roles, security and data access, setting up workflows, sharing rules and permission sets.
• Keep up‑to‑date on new Salesforce features and help determine if we should implement internally.
• Assist in training rollouts to new users and grow the application knowledge.

• Authorized to work for any U.S. employer
• Ability to get a Federal Clearance
• Bachelor's Degree, or equivalent years of experience
• Certified Scrum Master certification, or equivalent
• 10+ years functioning as a Business Analyst for teams building custom software solutions for the federal government, or Salesforce Functional/Systems/Admin experience
• Experience using Agile methodologies and tools, such as Jira and Confluence
• Strong critical thinking skills
• Ability to communicate with technical and non‑technical staff
• Ability to help teams write user stories/epics, identify dependencies, and design optimal solutions
• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills
• Strong interpersonal skills, customer‑centric attitude, ability to deal with cultural diversity
• Proven team player and team builder
• Strong organizational and analytical skills

• Masters Degree, or equivalent years of experience, preferably in Information Technology and a proven background in federal government contracting and project management
• Feder…