Security Analyst

Security Analyst I

Salvus TG now known as The Purple Guys, an Ntiva Company is looking for a Security Analyst I to join our remote security team. This evergreen position accepts ongoing applications and is open to candidates on a continuous basis.

As a Security Analyst I you will be the first line of defense against cyber threats. Your swift response to security alerts—investigating potential malicious activity, securing compromised accounts, and reviewing change activity—will directly prevent or minimize the impact of security events.

• Monitor & Investigate:
  Actively monitor security dashboards, queues, and alerts from various sources to detect potential threats.
• Incident Triage & Response:
  Conduct initial investigations into security alerts, perform rapid response actions like securing user accounts, and collect necessary log data for analysis.
• Escalate Effectively:
  Analyze findings to determine scope and severity of incidents, resolving straightforward issues and escalating complex cases to Level 2 Analysts with clear information.
• Security Tool Management:
  Review and implement authorized routine changes to security tools, such as processing client exemption requests in the EDR or temporarily adjusting settings for testing.
• Collaborate with Security Team:
  Work closely with analysts and security engineers, sharing information, participating in team discussions, and contributing to a collaborative security environment.
• Engage with Users/Clients:
  Communicate professionally and clearly with end-users or clients to gather details about potential security issues, explain security procedures, or provide guidance during incident resolution.
• Liaise Across Departments:
  Interact effectively with other teams (React, Client Strategy, NOC) to coordinate security responses and share necessary information.
• Document Actions:
  Maintain accurate and detailed records of investigations and actions taken within Connect Wise.
• Provide Support:
  Offer timely and helpful support related to security inquiries, upholding a professional and customer‑service approach in all interactions.

• 1‑2 years of experience in Information Technology.
• Understanding of networking concepts and how to apply them to troubleshooting.
• Experience with advanced troubleshooting of Windows, Mac, and Linux systems.
• Basic security concepts knowledge.
• Ability to analyze alerts, identify patterns, and logically troubleshoot potential issues.
• Strong written and verbal communication skills for documenting findings and interacting professionally.
• Strong attention to detail and ability to prioritize tasks in a fast‑paced environment.
• Ability to work effectively within the security team and liaise with other departments.
• Ability to adhere to established processes and protocols for incident handling and tool changes.
• Passion for delivering outstanding customer service and exceeding client expectations.
• Strong enthusiasm for learning new technologies and adapting to industry changes.
• NOTE:
  
  This role is 24/7 shift based.

• Professional communication in English, written and oral.
• Business correspondence writing and process procedures.
• Effective presentation of information and response to questions from managers, clients, and general public.

• Associate’s degree in Networking, Security or related field.
• Industry certification such as Security+, CCNA Security, CEH, or other security‑focused certification.
• Experience in a security specific position.

• Medical, Dental and Vision coverage for employee and family.
• 401k + company‑matched contributions 4% match on 5% contribution—no vesting period (employee and company contribute after 90 days).
• Group Term Life and Accidental Death and Dismemberment coverage.
• Short‑Term and Long‑Term Disability coverage.
• Health Savings Account (HSA) Options / PPO Options.
• Employee Assistance Program.
• Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays.
• Education Reimbursement Program.
• Generous Employee Referral Program—cash bonus for successful referrals.
• Dynamic Recognition and Rewards.
• Clear…