Sr. Associate, Product Management

Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value‑creation opportunities, and driving innovative and sustainable customer experiences through technology.

Join our Product team and drive transformation for Capital One's business and technology. Our team is delivering modern technology, reimagined processes, and data standardization that solves critical business needs and customer pain points.

Capital One's Enterprise Resource Planning tool (ERP) is at the center of the Finance data ecosystem, responsible for closing the books on financials, managing associate travel and expense reports, and much more. This role will design and deliver human‑centered, scalable, resilient, and efficient solutions focused on the SaaS ERP through partnership with architects, designers, software engineers, process and accounting specialists. The role also requires leading and collaborating cross‑functionally to ensure alignment of the modernized underlying data models with Finance's target‑state architecture and integration patterns.

• Human Centered
  • You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.
  • You’ll break down business epics into features and further into user stories, driving your team toward the lowest effort or Minimal Viable Product (MVP) for a valid feature test.
• Business Focused
  • Demonstrating a growth mindset, you’ll effectively use hypothesis‑driven assessment of data to ensure your product or feature delivers on real business needs.
  • You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
• Technology Driven
  • You’ll work autonomously in an agile environment to conduct research and develop features that utilize new and evolving technology.
  • You’ll collaborate with designers, technologists, data scientists and subject‑matter experts to build cutting‑edge solutions to help customers.
  • You’ll deliver well‑managed product platforms for customers by seeking to understand technology trends and architecture strategy.
• Transformational Leadership
  • By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders, and partner teams.
  • You’ll articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.

• Intellectually Curious
  . You ask why, explore, aren’t afraid to blurt out crazy ideas or follow an email chain for weeks to find an answer. Comfortable with ambiguity, hungry to learn, and a seeker of new challenges.
• Communicator & Influencer
  . You can communicate complex ideas clearly regardless of your audience. Our team knows its priorities and why they’re doing what they’re doing. You always rally associates to work with you.
• Do‑er
  . You’re biased toward action, try things, and sometimes fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask, and able to prioritize your work.
• Passionate & Customer Focus
  . You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with external or internal customers to fully understand their needs.
• Learner
  . You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
• Team Player
  . You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long‑lasting relationships.

• Bachelor’s degree or military experience.
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data…