Documentation Specialist, Technical Writer

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results.

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DMI, LLC is seeking a Technical Writer to join us. The Documentation Specialist (Journeyman) supports the development, maintenance, and management of technical and operational documentation across the DISA J6 IT Services Program. This role ensures that all documentation is accurate, up-to-date, and compliant with DoD standards, supporting knowledge management, process improvement, and audit readiness.

• Develop, edit, and maintain Standard Operating Procedures (SOPs), Work Instructions (WIs), user guides, training materials, and technical documentation.
• Collaborate with engineers, technicians, and program managers to gather and validate content.
• Ensure documentation aligns with DoD formatting, accessibility (Section 508), and security classification guidelines.
• Maintain version control and document repositories (e.g., SharePoint, Service Now Knowledge Base).
• Support the creation of deliverables such as reports, briefings, and status updates.
• Assist in the preparation of documentation for audits, inspections, and compliance reviews.
• Track and update documentation in response to changes in systems, processes, or policies.
• Provide support for knowledge management initiatives, including tagging and indexing content for searchability.
• Respond to documentation requests from internal teams and government stakeholders.

Required Skills/

Certifications:

• Clearance:
  Active DoD Secret (TS/SCI preferred)
• Education:
  
  Associate’s or Bachelor’s degree in English, Communications, Information Technology, or a related field.
• Experience:
  
  2–5 years of experience in technical writing, documentation, or knowledge management in a DoD or IT environment.
• Skills:
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), Adobe Acrobat, and SharePoint.
• Familiarity with ITIL, PMBOK, or CMMI frameworks (preferred).
• Strong attention to detail and ability to translate technical information into clear, user-friendly content.
• Excellent organizational and communication skills.
• Certifications:
  
  ITIL Foundation or CompTIA certifications (preferred but not required).

Min Citizenship Status

Required:

Must be a U.S. Citizen

There are no physical requirements for this position.

McLean, VA

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What’s Right – We lead with honesty and integrity.
• Own the Outcome – We take responsibility and deliver.
• Deliver for Our Customers – We are relentless about delivering value.
• Think Bold, Act Smart – We innovate with purpose.
• Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well‑being:

• Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition – Annual awards, service anniversaries, referral bonuses, and peer‑to‑peer shoutouts that spotlight your achievements.
• Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.