Senior Director, Product Management

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Job Category
Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.


*** This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

About Slack Public Sector:

Slack Public Sector is dedicated to helping government agencies and public institutions transform how they collaborate and serve citizens. We're building solutions that meet the highest standards of security and compliance while delivering the intuitive, productive experience that Slack is known for.

Join us in our mission to make government more efficient, transparent, and responsive to the communities they serve.

We're looking for an experienced Sr Director of Product to lead our Slack Public Sector product strategy and execution. In this role, you'll drive product innovation and development specifically tailored to meet the unique needs of government agencies, educational institutions, and other public sector organizations.


Responsibilities:

Strategic Leadership

• Define and execute the product vision and roadmap for Slack's public sector offerings
• Partner with cross-functional teams including Engineering, Design, Sales, Marketing, and Customer Success to deliver exceptional public sector solutions
• Drive product strategy that aligns with Salesforce's broader public sector initiatives and compliance requirements
• Identify market opportunities and competitive positioning within the public sector landscape

Product Development & Innovation

• Lead the development of features and capabilities that address public sector-specific requirements (security, compliance, accessibility, etc.)
• Champion user research and data-driven decision making to understand public sector customer needs
• Oversee product launches and go-to-market strategies for public sector features
• Collaborate with security and compliance teams to ensure products meet government standards (FedRAMP, FISMA, etc.)

Customer & Market Focus

• Build deep relationships with key public sector customers and stakeholders
• Represent Slack at industry events, conferences, and customer advisory boards
• Work closely with Sales teams to support deal strategy and customer negotiations
• Analyze market trends and competitive landscape in the public sector space

Requirements:

• 10+ years of product management experience, with 5+ years in senior leadership roles
• Deep experience with enterprise B2B products, preferably in collaboration, productivity, or communication platforms
• Proven track record working with public sector customers (federal, state, local government, education, healthcare)
• Experience navigating government procurement processes and compliance requirements

Technical & Product Skills

• Strong understanding of enterprise security, compliance, and governance requirements
• Experience with cloud-based SaaS products and platform architectures
• Knowledge of government regulations and standards (FedRAMP, FISMA, Section 508, etc.)
• Data-driven approach to product decision making and experimentation

Leadership & Communication

• Exceptional communication and presentation skills, comfortable with C-level executives and government stakeholders
• Proven ability to influence without authority and build consensus across diverse teams
• Experience managing and developing high-performing product teams
• Strong strategic thinking with ability to execute tactically

Industry Knowledge

• Understanding of public sector buying processes, budget cycles, and decision-making structures
• Knowledge of government technology trends and digital transformation initiatives
• Familiarity with accessibility standards and inclusive design principles
• Experience with complex, multi-stakeholder sales cycles

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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