Workday Specialist

We are seeking a Workday Specialist to provide consistent day-to-day production support and functional configuration for our Workday platform. This role is essential for maintaining the stability, integrity, and smooth operation of Workday for our internal users. You will be the go-to resource for troubleshooting system issues, performing configuration changes, and responding quickly to user inquiries across key modules. The ideal candidate has proven functional knowledge, strong problem-solving skills, and a commitment to providing excellent internal customer service.

This is an onsite role in our McLean, VA office.

** Responsibilities*
* + Lead the end-to-end design, configuration, testing, and deployment of Workday business processes, security, reports, and new functionality across assigned modules (e.g., Recruiting, Core HCM, Benefits, Compensation, Absence)

+ Maintain and optimize existing configurations for peak system performance and user experience

+ Act as a primary functional partner to HR and business stakeholders, conducting thorough requirements gathering, gap analysis, and translating complex business needs into efficient and scalable Workday solutions

+ Influence and guide stakeholders toward best-practice Workday functionality

+ Provide Tier 2/3 expert-level production support, troubleshooting complex system errors, performing root-cause analysis, and resolving end-user inquiries promptly and effectively

+ Ensure configuration changes are properly documented and managed through a rigorous change management process

+ Develop and maintain complex custom Workday reports (Advanced, Matrix, BIRT) utilizing calculated fields to deliver critical data insights and support business decision-making

+ Proactively monitor and audit Workday data to ensure high levels of data integrity, consistency, and compliance

+ Manage the planning, testing, and deployment of Workday's semi-annual feature releases

+ Evaluate new features and functionality for potential adoption, creating deployment strategies and roadmaps to leverage maximum platform value

+ Create and maintain comprehensive system configuration documentation, process flows, and Standard Operating Procedures (SOPs)

+ Develop and deliver effective training materials and sessions to empower end-users and functional owners

** Basic Qualifications*
* + 8+ years of progressive, hands-on experience in Workday configuration, implementation, and production support

+ Deep functional expertise (SME level) in one or more core Workday modules, such as Recruiting, Workday Core HCM, Absence Management, Benefits, Compensation, or Talent Management

+ Expert-level ability to translate sophisticated business requirements into practical and high-performing Workday configurations

+ Demonstrated experience in Workday reporting, including the development of complex calculated fields, custom reports, and dashboards

+ Exceptional analytical, troubleshooting, and problem-solving skills with meticulous attention to detail

+ Proven ability to communicate effectively, both written and verbally, with technical and non-technical audiences, including senior leadership

+ Alignment to Clark Standards of Excellence:
Self-Motivated, Results Oriented, Adaptable, Team Player, Accountable, Ethical, Innovative, Resilient, Builds Relationships, Builds People / Teams & Followership, Sets Direction & Executes

** Preferred Qualifications*
* + Current Workday Pro certification in a relevant functional area (e.g., Recruiting, HCM, Compensation, Payroll)

+

Experience with Workday integration technologies (e.g., EIB, Core Connectors) and a basic understanding of integration troubleshooting

+ Prior experience in a consulting environment or supporting a global, multi-business unit Workday deployment

The work environment and requirements described below are representative of those necessary for an employee to successfully perform the essential functions of this role.

** The Physical Side of the Role:
** Given that a good portion of your day will be spent at a desk, you should be comfortable with prolonged periods of focused work, whether it's collaborating with colleagues, analyzing data, or developing strategies. The role demands effective communication and sharp visual acuity for reviewing complex documents and performing detailed computer work. While there are times for quiet concentration, you'll also be expected to move actively throughout the office and travel occasionally to various locations, including dynamic construction sites, utilizing different modes of transportation.

The ability to lift and move objects up to 10 pounds regularly, and up to 25 pounds on occasion (think a box of files or small office equipment), is also required.

** Your Work Environment:
** Your primary workspace will be in our professional office, which has a typical, quiet-to-moderate noise and light levels. As part of your work, you may also be required to visit active construction sites. These environments are naturally more dynamic and can…