Government and Public Sector - Technology Consulting - Microsoft Functional Lead

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Government and Public Sector – Technology Consulting - Digital Engineering – Microsoft Functional Lead

From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to achieve their mission outcomes. We deliver real change and measurable results through our diverse, high‑performing teams, quality work at the highest professional standards, operational know‑how from across our global organization, and creative and bold ideas that drive innovation.

The opportunity

Our Government & Public Sector (GPS) Digital Engineering practice helps organizations solve complex problems through purpose‑led transformation. A diverse and talented global team creates innovative digital experiences that help our clients succeed and thrive. The practice blends public‑sector mission needs with private‑sector leading practices, bringing together professionals from Consulting, Assurance, Tax, and Strategy & Transactions to provide flexible, integrated support.

Your key responsibilities

• Translating complex business requirements into detailed functional specifications

• Configuring and implementing solutions that align with business needs

• Participating in discovery meetings with clients and prospects to understand and document their business requirements

• Proposing and designing solutions using the extensive Power Platform capabilities to solve the identified business requirements

• Customizing Microsoft Dynamics and Power Platform applications

• Co‑working with developers and configuration resources to define and create specifications for any custom code or data migration requirements

• Developing solutions to complex problems and recommending policy changes

• Establishing procedures that affect your immediate work area and possibly the broader business function

• Exercising judgment in selecting methods, techniques, and evaluation criteria for obtaining results

• Training end users

• Applying analytical prowess and decision‑making based on a broad understanding of policies

• Guiding and developing junior team members

In addition to your client responsibilities, you will also be expected to fulfil manager‑level responsibilities within the firm such as:

• Establishing, maintaining and strengthening internal and external relationships

• Creating innovative insights for clients, adapting methods and practices to fit operational teams and cultural needs, and contributing to thought leadership

• Anticipating and identifying risks, and escalating any issues as appropriate

• Developing people through effective supervision, coaching and mentoring; fostering a positive learning culture

• Conducting performance reviews and contributing to performance feedback for staff

Skills and attributes for success

• Strong leadership skills and excellent oral and written communication skills

• Experience in developing solutions to problems

• Prior consulting experience

To qualify for the role, you must have

• Bachelor’s degree

• Ability to obtain/maintain a DoD Secret clearance

• 8+ years of related experience

• Proven track record of complex problem‑solving and relationship management

• Strong understanding of agile delivery and development methodologies

• Comfortable working in person as needed

Due to the nature of our work in the Government and Public Sector, work may be required at client, EY and/or contractor sites. We aim to assign professionals to projects within a commutable distance of their work location office. In certain circumstances, travel may be required beyond your work location based on client and project needs. Candidates should be willing to travel 20 – 30% or more.

Ideally, you’ll also have

• Microsoft Certifications and prior consulting experience (highly preferred)

• Expertise in developing written and visual communication products

• Excellent written and oral…